Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : Exadata Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving application-related issues, collaborating with cross-functional teams, and contributing to the enhancement of the application support process. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve application-related issues reported by end-users. - Collaborate with cross-functional teams to identify and resolve system defects. - Provide technical support and guidance to end-users. - Contribute to the enhancement of the application support process. - Stay updated with the latest technologies and industry trends. - Ensure adherence to service level agreements (SLAs) for incident resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration. - Good To Have Skills: Experience with Exadata Administration. - Strong understanding of database concepts and architecture. - Experience in performance tuning and optimization of Oracle databases. - Knowledge of backup and recovery strategies for Oracle databases. - Familiarity with Oracle Real Application Clusters (RAC) and Data Guard. - Experience in troubleshooting and resolving database-related issues. - Solid grasp of SQL and PL/SQL programming languages. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Database Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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