Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot system problems. - Develop and implement solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR). - Strong understanding of software systems and troubleshooting methodologies. - Experience in diagnosing and resolving software issues. - Knowledge of database management and SQL queries. - Familiarity with ITIL framework for incident management. Additional Information: - The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR). - work from office is mandatory for all working days - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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