Location(s): New South Wales, Australia ⋅ Sydney, New South Wales, Australia
Experience Level(s): Expert or higher ⋅ Senior
Field(s): Operations & Logistics
Drive seasonal network planning and operational excellence, aligning with corporate objectives and KPIs.
Lead continuous improvement and risk mitigation to optimise cost benefits and performance.
Advise senior leadership, engage stakeholders, and manage cross-functional teams to enhance key performance metrics.
We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.
The Head Operations Planning, Short-term is responsible for managing the governance, operations planning process, and performance improvement programs, ensuring they align with strategic priorities and Operations Performance KPIs. This role will oversee the planning for seasonal network changes over the next 12 months, focusing on readiness and risk mitigation, including operational changes and evolving operating models.
Key responsibilities include providing strategic advice to the Qantas Airlines Leadership Team and engaging with business partners, stakeholders, and external consultants. The role demands strategic leadership and the ability to influence senior stakeholders across the Group to develop and implement initiatives aimed at enhancing operational outcomes and performance.
The ideal candidate will be a dynamic leader with experience in managing confidential strategic projects, implementing continuous improvement programs, and balancing operational needs with strategic changes, such as terminal upgrades. Responsibilities also include managing seasonal risks, optimising cost benefits, enhancing operational excellence, driving cost reduction, improving revenue contribution, and improving performance metrics like OTP and NPS. Experience with lean and agile methodologies and compliance with Group Management Systems and Policy is crucial. This role requires effective communication, strategic advice to executive managers, and leadership of cross-functional teams to achieve Qantas Airlines' objectives.
You’ll have –
15+ years of senior managerial experience leading and managing teams.
Masters level qualifications in business/aviation, organisational development, change management, or a related discipline.
Strong commercial and business acumen with a demonstrated ability to maintain a commercial focus.
Experience in implementing change in a fast-paced operational environment.
Financial management skills and experience in managing a sizeable budget.
Extensive knowledge and understanding of aviation compliance requirements.
Ability to communicate effectively and manage ambiguity and complexity.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure, and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app, or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
If you’re up for achieving the impossible, register your interest and we’ll be in touch. To apply please upload your resume only, no cover letter required.