Family Support Specialist

Posted:
10/4/2024, 6:13:27 AM

Location(s):
Tennessee, United States ⋅ Pulaski, Tennessee, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

The Family Support Specialist (FSS) provides in home visitation services to enrolled participants, providing linkage and referral to other services and support to enhance family functioning by: building trusting relationships, teaching problem-solving skills, and improving the family’s support system.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • The FSS is responsible for initiating and maintaining regular and long-term (up to five years) contact and support with families. This activity will occur primarily within the family’s home; with visits lasting around an hour.
  • The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors.
  • The FSS partners with families and honors diverse family structures and parenting practices. 
  • Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
  • The FSS will also be responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan to address areas of concern that were identified on the FROG scale.
  • Assist in preparation of required monthly, quarterly and annual statistical reports.  
  • Maintains up-to-date and accurate records for families on GGK curriculum, HFA data, and other required records.
  • Participate in training according to requirements of HFA guidelines, GKI and DOH contract.
  • Implements GGK curriculum and HFA strategies to enrollees through weekly home visits.
  • Provides case management to families on caseload.
  • Attend training and other mandatory meetings.                             
  • Performs all other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Experience in working with or providing services to children and their families.
  • An ability to establish trusting relationships.
  • Knowledge of infant and child development. 
  • Acceptance of individual differences.
  • Experience and humility to work with the culturally diverse families.
  • Willingness to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).
  • Infant Mental Health Endorsement Preferred.

QUALIFICATIONS

Education Level

Bachelor’s Degree required. An associate degree with experience and proof of ongoing enrollment in a Bachelor’s degree program until graduation from a Bachelor’s degree program accepted.

Years of Experience

N/A

Required Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

  • Standing - 10%
  • Sitting - 55%
  • Squatting - occasional
  • Driving – 35%
  • Kneeling - occasional
  • Lifting - occasional
  • Bending – occasional

DISCLAIMER  

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$15.75--$22.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.