Resident – CRM

Company: Vayner X
Location: New York, NY (Hybrid / In-Office)
Employment Type: Resident Program
Program Length: 3 months with potential to be hired full time

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, ChukMedia, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

Position Overview

Are you highly detail-oriented with a strong interest in data, systems, and lifecycle marketing? Join our CRM team at VaynerX and gain hands-on experience supporting enterprise-level CRM platforms and marketing automation initiatives.

This residency is designed for early-career talent eager to understand how data, messaging, and systems work together to build and nurture long-term consumer relationships. You will support CRM operations across VaynerX clients, helping organize, maintain, and optimize systems that power marketing and relationship management efforts.

This role offers exposure to real-world lifecycle strategies, CRM clean-up initiatives, and marketing operations in a fast-paced, high-performance environment.

Responsibilities

• Support execution of CRM clean-up initiatives across Salesforce and HubSpot
• Maintain CRM databases, contact lists, and audience segments
• Assist in organizing and managing client and internal relationship data
• Document processes and contribute to workflow improvements
• Help troubleshoot basic CRM platform issues
• Support lifecycle marketing efforts through data management and segmentation
• Collaborate with CRM, analytics, and performance marketing teams
• Ensure data accuracy and integrity across platforms
• Assist in reporting and tracking CRM performance metrics
• Contribute to ongoing system optimization and operational efficiency initiatives

Requirements

• Strong interest in CRM, lifecycle marketing, marketing operations, or data systems
• Familiarity with CRM or email platforms (Salesforce, HubSpot, Seamless, Klaviyo, Adobe, or similar) is a plus
• High attention to detail and comfort working within systems and spreadsheets
• Strong analytical and organizational skills
• Process-oriented mindset with a proactive approach to problem-solving
• Excellent written and verbal communication skills
• Curious, eager to learn, and adaptable in fast-paced environments
• Technologically proficient, especially within Google Suite and data management tools
• Dependable and accountable with strong follow-through

What You’ll Gain

• Hands-on experience with enterprise CRM and marketing automation tools
• Exposure to lifecycle marketing and retention strategies
• Mentorship from CRM, analytics, and performance marketing leaders
• A strong operational foundation in CRM and marketing systems
• Experience working across multiple clients within the VaynerX ecosystem
• Potential consideration for full-time opportunities post-residency (performance-based)

Work Schedule

• Hybrid role with 3-4 days required on-site in the NYC office
• Full-time commitment (40 hours per week)
• Business hours: Monday–Friday, 9am–6pm ET