Business Process Improvement Manager

Posted:
9/9/2024, 4:31:30 AM

Location(s):
Maryland, United States ⋅ Baltimore, Maryland, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

We’re thrilled that you are interested in joining us here at the Amynta Group!

We are seeking a highly skilled and analytical Business Process Improvement Manager to lead initiatives that enhance the efficiency, quality, and effectiveness of our business operations. The ideal candidate will have a strong background in process improvement, quality management, training, and data analysis. This role requires a strategic thinker with the ability to identify opportunities for improvement, implement solutions, and drive continuous improvement across the organization.

Process Improvement:

  • Lead the assessment, design, and implementation of business processes to improve efficiency, reduce costs, and enhance quality.
  • Utilize Lean, Six Sigma, and other process improvement methodologies to identify inefficiencies and recommend solutions.
  • Collaborate with cross-functional teams to streamline processes and ensure alignment with overall business goals.

Quality Management:

  • Develop and maintain quality management systems to ensure consistent delivery of high-quality products and services.
  • Implement quality control procedures and conduct regular audits to identify areas for improvement.
  • Lead root cause analysis and corrective action initiatives to address quality issues and prevent recurrence.

Training and Development:

  • Design and deliver training programs to enhance employee skills and ensure compliance with process standards and best practices.
  • Work with department leaders to identify training needs and develop customized training plans.
  • Monitor the effectiveness of training programs and make adjustments as needed to achieve desired outcomes.

Reporting and Analytics:

  • Develop and maintain reporting systems to track key performance indicators (KPIs) related to process efficiency, quality, and training.
  • Analyze data to identify trends, patterns, and areas for improvement.
  • Present findings and recommendations to senior management to inform strategic decision-making.

Continuous Improvement:

  • Foster a culture of continuous improvement by encouraging innovation and collaboration across the organization.
  • Lead workshops, Kaizen events, and other initiatives to engage employees in process improvement efforts.
  • Track and report on the impact of continuous improvement initiatives on business performance.

Project Management:

  • Manage multiple process improvement projects simultaneously, ensuring timely completion and alignment with business objectives.
  • Develop project plans, set timelines, and allocate resources to achieve project goals.
  • Monitor project progress, address any issues, and ensure successful implementation of improvements.

Stakeholder Engagement:

  • Collaborate with key stakeholders across departments to understand their needs and ensure that process improvements meet their requirements.
  • Communicate process changes and updates to all relevant parties, ensuring a smooth transition and minimal disruption to operations.
  • Act as a change agent, promoting the benefits of process improvements and gaining buy-in from employees at all levels.

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.