Scheduled Hours

37.5

Position Summary

The Manager of Marketing & Communications at the Kemper Art Museum in the Sam Fox School of Design & Visual Arts at Washington University in St. Louis is a creative, self-directed individual responsible for developing and implementing marketing and communication strategies to promote the local, national, and international reputation of the Museum and to build the Museum’s audiences. This position also oversees the membership program in conjunction with University Advancement. In support of the goal of raising the profile of the Museum, the position coordinates with the Sam Fox School’s Communications Office and the University’s offices of Advancement and Marketing & Communications. As part of the Museum’s senior staff, this position participates in strategic short- and long-term institutional planning and represents the Museum on campus, regionally, nationally, and internationally. The successful candidate will bring experience in non-profit marketing management and a demonstrated commitment to collaborating with school and university marketing and communications departments. The position supervises the part-time Membership Coordinator and the full-time Digital Initiatives & Marketing Coordinator.

The Manager of Marketing & Communications reports to the Head of Publications.

Job Description

• Develops, manages, and directs marketing and communications, coordinating a cohesive institutional identity:

  • Ensures that all communications, including media relations, advertising, promotions, graphics, and digital communications, are working together in concert.

  • Finds creative ways of reaching target audiences to market both specific programs and the Museum in general.

  • Researches market and visitor analytics to help evaluate the effectiveness of marketing and communications strategies.

• Serves as project manager and supervisor for content creation and marketing communications:

  • Manages the creation, design, and production of seasonal print communications, including the Museum’s biannual newsletter and event-related announcements.

  • Creates, manages, and sustains an impactful online presence through social media, website, and targeted email marketing.

  • Establishes and ensures adherence to budgets and schedules.

  • Contracts and works with a variety of outside service providers, including designers, printers, and advertising venues.

  • Supervises the full-time Digital Initiatives and Marketing Coordinator.

• Oversees the management of the Museum membership program in coordination with University Advancement. Supervises the part-time Membership Coordinator.

• Works with the Sam Fox School Communications office to coordinate communications, cross-marketing, and messaging for greater impact for both the Museum and the School. Works with the University Marketing & Communications office to raise public awareness of the Museum and its programs locally, nationally, and internationally. Liaises with other University communications staff to raise awareness of the Museum across campus and meet shared marketing goals.

• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.

• Ability to travel to on- and off-campus locations.

• Work outside typical office hours as needed.

Physical Effort

• Typically sitting at a desk or a table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Bachelor’s degree in communications, marketing, journalism, business administration, English, or related field.

• Three years of progressive responsibility in related area.

Preferred Qualifications:

• Master’s degree in art history, English, communications, marketing, or equivalent.

• Five years marketing and communications experience; museum marketing and public relations.

This position is available to work a hybrid schedule after six months of employment.

Preferred Qualifications

Education:

Master's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Progressive Responsibility In The Area Of Marketing Communications (5 Years)

Skills:

Adobe Creative Studio, Adobe InDesign, Change Management, Civic Engagement, Community Development, Customer Relationship Management (CRM) System, Editing Process, Email Campaign Management, Fundraising Communications, Leadership Management, Marketing Plan Development, Market Research Data Analysis, Strategic Communication Planning, Target Marketing, Team Management, Technology Integrations, Time Management, Visual Communications, Volunteering, Writing

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.