Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Reporting to the Director of Product Management, the Product Manager, Type 2 Product Sustainment will be responsible for managing the lifecycle of our global medical device products, with a focus on sustaining current products globally and planning for eventual phase-out as appropriate. This role involves cross-functional collaboration, strategic planning, and an understanding of regulatory requirements. The ideal candidate will have experience in the medical device industry and a strong background in product lifecycle management.

Responsibilities

• Oversee the lifecycle management of existing medical device products, ensuring they meet market needs and regulatory standards.
• Develop and execute strategies for sustaining products, including updates, improvements, and support.
• Plan and manage the sunsetting process for products, ensuring smooth transitions and minimal disruption to customers.
• Document sunsetting best practices and lessons learned to inform and accelerate future product sunsets.
• Collaborate with cross-functional teams including Program Management, Life Cycle Engineering, Quality, Post-market, Regulatory, and Manufacturing to address product issues and implement solutions.
• Monitor product performance and customer feedback to identify areas for improvement.
• Ensure compliance with relevant regulatory requirements and standards.
• Maintain product documentation, including product requirements, technical specifications, user manuals, etc.
• Provide support to sales and marketing teams with product-related information and training.
• Manage product-related risks and develop mitigation plans.
• Build and deliver business cases.
• Collaborate with Product Marketing Managers to shape messaging for global products.
• Collaborate with other Product Managers to establish processes and best practices for Product Management and Product Owners at Insulet.
• Create bottom-up planning for annual & strategic plans.
• Collaborate on franchise roadmap and priorities in relation to enterprise-wide strategies.

Key Decision Rights

• Authority to make decisions regarding product lifecycle strategies and implementation plans.
• Lead the decision-making process for product updates, improvements, and end-of-life transitions.
• Collaborate with executive leadership to align product sustainment strategies with company goals.
• Approve changes to product documentation and regulatory submissions.

Required Leadership Skills & Behaviors

• Strategic thinking and planning abilities.
• Strong leadership and team collaboration skills.
• Excellent communication and interpersonal skills.
• Ability to influence and motivate cross-functional teams.
• Proactive and solution-oriented mindset.
• High level of integrity and ethical standards.

Required Skills and Competencies

• Strong knowledge of product lifecycle management and sustainment practices.
• Familiarity with regulatory requirements for medical devices (FDA, CE, etc.).
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional and global team environment.
• Strong business acumen.
• Ability to lead without authority.
• Ability to guide difficult cross-functional decisions and achieve value-maximizing outcomes.

Education and Experience

• Bachelor’s degree in engineering, life sciences, business, or a related field.
• 5+ years of experience in global product management, preferably product sustainment in the medical device/healthcare industry.
• Experience leading end-to-end product management.

Additional Information

• The position can be remote, hybrid, or in-person. The preferred location is near San Diego, CA or Acton, MA.
• Travel is estimated at <10% but will flex depending on business need.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote 

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes.

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek.

 For more information, visit: insulet.com and omnipod.com.

Additional Information:

The US base salary range for this full-time position is $0.00 - $0.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.