Invoice Billing Analyst

Posted:
12/30/2024, 10:45:30 AM

Location(s):
San Antonio, Heredia Province, Costa Rica ⋅ Delaware, United States ⋅ Heredia Province, Costa Rica

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Work Flexibility: Hybrid

  • What you will do

    • Complete the ORO & Portal Tracker daily.
    • Audit & approve the SAP ORO monthly.
    • Cross Check between Aging report and Portal Accounts
    • Ensure accurate and timely transmission of customer invoices through third party invoice portals (i.e., US Government, WAWF, Non-Government)
    • Create weekly status reports for portal, ORO.
    • Follow up, troubleshoot any invoice you can’t upload right the first time.
    • Participate in calls to help solving issues.
    • Closely work with collections and customer service team to look for improvement areas.
    • Ensure all processes are documented correctly and if any change is required will communicate to the direct supervisor.
    • Comply with all internal controls procedures to ensure accurate financial records.
    • Performs other related work as assigned by management.
    • Meet SLA’s, Targets and Quality.
    • Build strong relationship with key stakeholders across the business.  

    What you need

    • Technical Degree or at least advanced studies of a university degree preferably in Business Administration, Accounting, Finance or a related field

    • Intermediate MS Office Suite

    • Fluent spoken and written English. (B2+)

    • Oracle, SAP and JDE systems knowledge is a plus

    • 2 - 3 years of relevant working experience in a finance function, preferably in a shared service environment or multinational companies.

    • Ability to work well with cross-functional teams and multi-task

    • Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively

    • Effective problem-solving skills

Travel Percentage: 10%