Clinical Services Manager - Surgical Specialties Clinics

Posted:
6/30/2024, 5:00:00 PM

Location(s):
Arkansas, United States ⋅ Little Rock, Arkansas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

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Closing Date:

08/01/2024


Type of Position:

Clinical Staff - Medical Services


Job Type:

Regular


Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:

ICE | SUSL Clinics


Department's Website:


Summary of Job Duties:

Clinical Services Manager is responsible for supervising and coordinating daily operations of the designated clinic including patient care and clinic business processes.


Qualifications:

Minimum Qualifications:

  • Bachelor of Science in Nursing, (BSN), degree

  • Five (5 ) years of experience in the field of Nursing with at least Three (3) years of experience in a supervisory capacity

  • Current Registered Nurse License in the State of Arkansas. Current BLS certification or must successfully obtain certification within the first 30 days of employment.

Preferred Qualifications:

  • Master of Science in Nursing, (MSN), degree


Additional Information:

Responsibilities:

  • Demonstrates effective analytical abilities to identify clinic needs that require intervention and/or revision

  • Serves as a liaison with the director and administration exchanging information and identifying problems or needs related to clinical activity

  • Maintains awareness of clinic status and potential problems by functioning as a working supervisor

  • Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, and analyzes and identifies critical factors of patient care to facilitate the enhancement of the quality of patient care offered

  • Demonstrates cost-conscious awareness by comparing/analyzing clinic expenditures monthly against the general ledger and effectively utilizing staff, space, and supplies within budgetary restraints

  • Assumes responsibility for successfully fulfilling the standards of licensing and crediting agencies. Plans measurable clinic-related goals and objectives as guidelines for performance

  • Conducts annual needs assessments with staff. Participates in the formal development of maintenance, capital equipment, and staff budgets

  • Develops, interprets, and implements policies, guidelines, protocols, job descriptions, and performance appraisals annually

  • Coordinates scheduling of leave time. Submits documented plan for any physical plant renovation or repair as necessary

  • Participates on ad hoc committees as required to develop plans related to clinic issues

  • Maintains a current awareness of the abilities and limitations of each staff member

  • Demonstrates good managerial judgment in assigning duties appropriate to each individual

  • Demonstrates effective time management and delegation skills to accomplish clinic activity within work schedule restraints.

  • Implements good managerial judgment by conducting all aspects of supervision in a fair, consistent, objective, and professional manner.

  • Maintains adequate staffing pattern adjusting assignments and coordination with other Clinic Managers as necessary.

  • Initiates purchase of new equipment and supplies.

  • Participates in daily clinic activity to coordinate clinic functions and facilitate problem-solving.

  • Prepares statistical/narrative reports as requested.  

  • Produces biweekly payroll and maintains documentation of employee time benefits used.  

  • Monitors and documents tardiness and absenteeism. Interviews hire, and orients new employees; documents orientation of each new employee coordinating with personnel and adhering to UAMS policy.

  • Provides continuing education opportunities for employees within budgetary constraints, ensuring that appropriate employees are cross-trained.

  • Uses both formal and informal evaluation processes to reward or modify employee behavior.

  • Develops an understanding of the functions of each Ambulatory Service and primary campus department.

  • Demonstrates a working knowledge of their interrelation in contributing to the overall function.

  • Coordinates timely completion of personnel records, including employee promotions/transfers and new employee hiring.

  • May perform other duties as assigned.


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran Status


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

N/A


Frequent Physical Activity:

Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Stooping, Talking, Walking


Occasional Physical Activity:

N/A


Benefits Eligible:

Yes