Application Support Engineer

Posted:
11/19/2024, 7:26:11 PM

Location(s):
West Bengal, India ⋅ Kolkata, West Bengal, India

Experience Level(s):
Expert or higher

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and maintain technical documentation for software systems. - Participate in on-call rotation to provide support outside of business hours. - Stay updated on industry trends and best practices to enhance software support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Strong understanding of system administration and troubleshooting. - Experience with server monitoring and performance tuning. - Knowledge of network protocols and security best practices. - Hands-on experience with virtualization technologies like Hyper-V or VMware. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Kolkata office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement


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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing