Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning!
Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
About the Role
The Director of IT, Infrastructure Operations is responsible for the strategic advancement as well as the daily management of a comprehensive information technology portfolio, including both customer facing product services and back office solutions. This portfolio includes a cloud native client services platform in AWS, geographically diverse data center hosted solutions, and SaaS based back office services.
This role requires a strategic focus on cloud native services in alignment with our overall company goals to deliver high quality products and services to our clients. Our product offering requires the highest levels of quality, security, and reliability across a global network with around the clock support.
Specific areas of responsibility include the following: cloud/data center infrastructure and application operations, management of internal service delivery teams, providing a robust infrastructure to support product development, managing network services, database administration, release management, and supporting all areas of the business in a highly collaborative manner.
As a thought leader in the organization, you will recommend advanced technology solutions to further our objectives, develop and mentor a team of technology professionals, and manage vendor relationships and outsource partners.
In this role, you will be responsible for defining and implementing an SRE strategy as the organization transitions from a traditional operations model to a mixed SRE-operations model. You will drive better visibility into KPIs working in partnership with the product teams, and proactively mitigate risks to application performance. You will work closely with product teams to understand their needs and identify opportunities to improve the reliability and availability of applications.
A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.