Posted:
9/11/2024, 7:49:18 AM
Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Product
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
This role is rewarding to the right caregiver who is compassionate to the suffering of chronic disease and wants to help patients' complete requirements needed to access surgical treatment.
A caregiver in this position works 8:30am—5:00pm.
A caregiver who excels in this role will:
Coordinate insurance, communication, and guest relations support to facilitate the patient journey for the procedure within the Clinical Specialty Program. This includes patient phone calls, insurance company correspondence, collating medical documents and submitting to insurance for approval.
Facilitate communications between patients, healthcare providers and insurance providers to provide additional information for denials and appeals.
Take trouble shoots calls to ensure appropriate representation of the Program requirements.
Coordinate and maintain database systems to assist patients in reaching their Program goals.
May require working regularly with nurses, physicians, and medical assistants to move patients to the insurance approval stage.
Develop improved processes for patient throughput using database resources.
May consult with third party vendors to customize data base to better meet the needs of the department.
Work with a team to organize policies and procedures needed for national accreditation and registries.
Run daily reports to assist the workflow or ongoing Program needs.
Monitor completion of report tasks and offer education and assistance, as necessary.
May assist with planning and coordination of unique events and media stories.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED.
Three years of experience in a hospital, medical, or other administrative setting.
OR Associate's degree in business or a related healthcare field may substitute for up to two years of experience.
OR Bachelor's degree in healthcare, finance, business, or other related field may substitute for up to three years of stated experience.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required. No patient contact.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit