GENERAL DUTIES & RESPONSIBILITIES • Resolves program logic errors • Participates in evaluation and selection of performance tools • Understands advantages/disadvantages of operating systems, e.g., Unix, Windows and of various browsers, e.g., Internet Explorer, Netscape, Mozilla Firefox, etc. • Isolates and resolves complex problems using appropriate diagnostic tools • Devises and implements solutions to correct performance problems • Manages and coordinates test activities for assigned application • Other related duties assigned as needed EDUCATION REQUIREMENTS Bachelor’s degree in business or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES • Communicates ideas both verbally and in written form in a clear, concise and professional manner • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business • Good working knowledge of web development and debugging tools • Understands principles of multiple applications development methodologies • Knowledge of complex functions and features of installed database management platforms • Skill in all versions of HTML programming and two or more programming languages as well as skill in VB and Java scripting • Ability to understand and apply concepts • Ability to handle project commensurate with job expectations • Ability to analyze and solve problems using learned techniques and tools • Requires human relations, negotiation and documentation skills • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally • Flexibility, versatility, dependability FIS JOB LEVEL DESCRIPTION Advanced professional role requiring extensive skill and proficiency. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Expected to mentor others on staff and is a role model for rest of team. Effectively communicates with all levels of technical and non-technical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Identifies complex mapping or interface requirements of unique projects and examines data field conversion requirements. Exhibits an advanced knowledge of the overall FIS system, various specific applications, and knowledge of industry-specific relationships. Demonstrates an understanding of the industry that goes beyond mere competence with FIS systems. Develops a fundamental understanding of applicable industry terminology and is competent with fundamentals of multiple industry. Applies knowledge to the design of new applications or the modification of existing applications expanding the role to be more of a business partner with internal or external customers. Is not limited to merely repeating what others have done but creates new, alternative ways to approach things. Is comfortable in working in unstructured situations where creativity is needed. Brainstorms alternatives to a given problem. Participates in strategic planning and direction. Develops, documents and implements standards, guidelines, direction and education on process/procedures for staff. Assigned to highly visible, sensitive and critical systems. Typically requires a minimum of five years implementation and/or conversion or business systems analysis experience or experience in a related discipline with a demonstrated ability to handle high project complexity.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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