Senior Operations Manager

Posted:
12/18/2024, 5:31:57 AM

Location(s):
Euless, Texas, United States ⋅ Texas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Job Description:

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

What we are looking for! 

  • You love working in a fast-paced, multi-faceted restaurant/entertainment scene 
  • You can communicate with the team members and guests in a way that inspires FUN! 
  • You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
  • You have never met a goal you can't beat 
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • The ability to oversee all aspects of the business - from the most minor details to the big picture 

Requirements:

  • 21+ years of age
  • 5+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen 
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

  • Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Ensure the execution of staff training programs
  • Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS! 

  • Competitive salary 
  • Quarterly bonus program 
  • Health, Dental, Vision, Long & Short-term Disability 
  • Employee Assistance Program 
  • Buster’s Legacy Fund (Supports team members during difficult times) 
  • 401K matching plan 
  • FREE food 
  • FREE gameplay 
  • Large leadership team = multiple managers per shift 
  • FUN work environment 
  • Grow your career! 
    •  Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer 

Salary Range:

60889

-

71636

We are an equal opportunity employer and participate in E-Verify in states where required.