The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role
This role offers a unique opportunity to innovate and improve PayPal’s fraud prevention and detection technologies. Design, develop and maintain data-driven solutions for PayPal risk service. Make sound decisions that balance risk, user experience and financial performance. Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business.

Meet our team
How the role fits within the wider organisation + how the role/org service our customers.
Use a conversational yet, professional tone; use “you” based language to engage the candidate. Ensure gender inclusive language such as “you” or “they” – not he/she.

Business Intelligence team within Global Financial Crimes and Customer Protection organization caters to all risk and servicing related analytical needs for the organization. We enable business to take informed data driven decisions. We collaborate with a wide variety of partners in the company, including product experts, risk management specialists and finance specialists to bring our analytical insights to life, impacting the experience and security of millions of users around the globe. More specifically, this team focuses on BI monitoring and alerting application development and delivering analytical tasks at the holistic angle.

Job Description:

Your way to impact

Develop and automate tracking functionality that monitors volume and solution efficacy. Provide the appropriate framing of business problems, define project plans and work breakdowns, setting timelines and quality metrics for the project, and coordinating activities of cross-functional teams to deliver effective solutions. Continuously seek improvement and innovation opportunities that have immediate and meaningful impact on business. Excel in a dynamic and fast-paced environment; manage changes, set and follow priorities and execute on vision and strategy.

Your day to day

• Apply advanced statistical techniques and algorithms on complex dataset to build statistical or financial models for prediction and alerting, as well as root cause analysis to drive actionable business insights for PayPal product or customer level fraud risk management

• Mine data covering a wide range of information from user profile to transaction details to solve risk problems that involve classification, clustering, pattern analysis, sampling, simulations. Leverage data to conduct risk business program and initiative analytics, monitoring, and reporting with scalable and flexible platform

• Conduct a 360-angle fraud risk framework that covers risk lifecycle metrics and customer experience/engagement metrics for decisioning and drive cross team collaboration. Conduct on-going performance overview to senior leadership team

• Carry out independent research and innovation in new content, ML and technological domains. Trouble shooting any data, system and flow challenges while maintaining flawless strategy execution

What do you need to bring

• Master’s degree with 3+ year professional experience in analytics and data science, or bachelor’s degree with 5+ year professional experience.

• Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Mathematics.

• Proven experience in employing mathematical, statistical and data mining methods on real world problems.

• Proficient in data mining and familiar with SQL, BigQuery, Python, etc. Excellent Python skill is a plus.

• Must be an intuitive, organized analytical thinker, with the ability to drive analysis end to end

• Industry experience in payments, e-commerce, or financial services is a plus.

• Exceptional written and verbal communication skills to influence cross-functional teams.

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:Click Here to learn more about our culture and community.
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.