Patient Scheduling Representative

Posted:
10/10/2024, 10:54:36 AM

Location(s):
Warrenville, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Position Highlights:

  • Position: Patient Scheduling Rep
  • Location: Warrenville, IL
  • Full Time
  • Hours: 7:30 to 5p M-F rotation and every other Sat

What you will need:

Required Education, Skills and/or Experience:

  • High School Diploma or GED
  • Minimum one year of Phone Room, healthcare or customer service experience
  • Strong organizational and critical thinking skills

Preferred Education and/or Experience:

  • Completion of a medical terminology course and/or knowledge of hospital operations and departments

Preferred Education and/or Experience:

  • Associate degree in business or healthcare  
  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting 
  • Knowledge of health insurances, medical terminology and anatomy 
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills
  • Required License and/or Certification:
  • A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

General Summary:

Under general supervision and according to established policies and procedures, performs duties and responsibilities within the scope of one service line or specialty.  Responsibilities include obtaining and entering demographic information into the registration system, verifying insurance coverage, sending communications to RN staff as requested, and scheduling/canceling, rescheduling office visits.   

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities