Customer Service Supply Chain Internship

Decatur, IL

Primient is pioneering a new legacy as we drive towards excellence. This is exemplified by our ongoing commitment to progress through investments in our operations and in your communities, our dedication to sustainability, and seamlessly integrating into and enriching people’s daily lives through plant-based solutions. Moreover, our unwavering commitment to growth and excellence propels us toward a brighter future, reinforcing our position as an industry leader.

We are proud of the work we do, and the people who make it all possible. From our deep roots as a leading producer of food and industrial products from plant-based, renewable resources, we’re writing the next chapters of our lasting legacy together. Join a team prioritizing learning, safety, collaboration, and winning for each other and our customers.

OUR VALUES

Safety

Our priorities are rooted in safety, quality, and consideration for the environment, starting with our renewable raw materials through to our exceptional products that sweeten, strengthen, support, and more.

Excellence

Striving for excellence is so much more than selling high-quality ingredients, we're inspired to work towards excellence each step of the way from the field to finished product.

Integrity

Integrity is in our DNA. Primient was founded on doing business the right way and this code remains a guiding principle of how we work together across our business and ways of working.

Growth

We are investing in our people, ourselves, and our facilities. We are evolving for new ways of winning and learning and growing the value of our business along the way.

Play a vital role in building the Primient legacy while growing your career. We invest in you by providing the supportive leaders and resources you need to get the job done and learn along the way. You don’t have to have all the answers,

but if you have the creativity, curiosity and are excited to advance your career, join our team of committed and forward-thinking people.

THE OPPORTUNITY

The Customer Service Intern will have an opportunity to learn about and contribute to our customer service operations. This entry-level role is an exciting opportunity to develop communication and problem-solving skills while gaining hands-on experience in a dynamic corporate environment.

Key responsibilities: Customer Service Supply Chain Intern

• Support the SAP Master Data Clean Up & Output Clean Up initiatives.

• Assist with data entry, validation, and cleansing activities.

• Respond to customer inquiries and resolve issues in a timely and professional manner.

• Provide excellent customer service and support.

• Maintain accurate and up-to-date customer records.

ABOUT YOU

• Pursuing a Bachelor's degree in Business, Communications, or a related field.

• Excellent communication and interpersonal skills.

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Office Suite.

• Ability to work independently and as part of a team.

WHAT WE OFFER

This internship will provide you with a comprehensive understanding of our Customer Service Supply Chain processes within a dynamic business environment. You will develop practical skills in reporting and analysis - helping to further streamline the business and help in the decision making while working alongside experienced professionals in the field.

This internship comes with an hourly rate of $21.00 /hr., a $3000 Housing/Travel stipend, and you will receive professional development through the 11-week program.

Must possess valid work authorization for the US. We are not offering sponsorship for this role.

ITEMS TO NOTE

This is a 40 hour per week/Full Time role.

This role is Hybrid - which means at least 3 days a week in our Decatur, IL Office.

There is no guarantee of full-time placement at the conclusion of this internship.

Diversity, Equity, Inclusion & Belonging

We are passionate believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, thrive and progress.

Primient is an equal opportunity employer, committed to the strength of an inclusive workforce.

Successful candidates must also pass a drug screen and background check.

California Consumer Privacy Act ("CCPA")

The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.