It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary:

The Account Executive works closely with the Producer he/she supports to help drive business growth through support on critical functions and communications. The AE communicates regularly with current and potential customers over the phone, via email, or in-person to discover their needs, answer questions, respond to emails, and find solutions to issues. The AE ensures products and services are to customers' satisfaction.

Responsibilities:

• Maintains existing customer accounts, takes care of special needs and requests, and assures client satisfaction.
• Works with the Producer to secure new accounts.
• Interfaces with clients on claims, coverages, and proposals for renewal and new business.
• May prepare and deliver targeted presentations on products and services in person or web-based, explaining the benefits of product offerings.
• Maintains relationships with insurance carriers on new business and renewal related matters.
• Works with the marketing department but may manage the marketing process for new business and select renewals on their own.
• Collaborates with the Producer to address potential obstacles to success and develop strategic solutions to overcome them.
• May act as a liaison between the Producer and other team members to ensure client service standards are in line with the Producer’s goals. Provides support related to coverages, risk transfer, & complex contract review for the team.
• Provides risk management information for clients regarding coverages in place and coverages to consider.
• Develops management programs for categories that may include:
  • Large deductibles
  • Loss sensitive
  • Captives
  • Layered programs
• Networks within the industry and studies the competition.
• May chair and coordinate team meetings.
• Handles projects at insured’s request.

Qualifications:

• Excellent communication and organization skills.
• Excellent problem solving, organization and project management skills.
• Solution oriented and adaptable to change.
• 10+ years of experience in insurance account support and/or sales role.
• College degree in related field. Experience may be considered in lieu of education.
• Georgia Insurance License