Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Citrix Virtual Apps and Desktop Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

'• Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations • Experience in Creation and maintenance of VDI master images • Experience in Creation and maintenance of Desktop pools • Monitor for performance and monitor event alerts and take appropriate action • Must have an extensive working experience with Citrix Provisioning Services 7.x (PVS) or Machine Creation Services (MCS) in a VDI environment • Windows Patch Management in VDI environment • Implement new desktop systems according to documented plans and published change control processes Citrix Experience - • Excellent understanding of Azure WVD/AVD. • Excellent understanding of Azure Fundamentals • Excellent understanding of Citrix Cloud/On-premises Virtual Apps & Desktops. • Good in Administration of WVD. • Good in Administration of Citrix. • Excellent understanding of different flavours of VDI(like pooled VDIs, dedicated VDIs). • Excellent understanding trouble-shooting skills in above areas. • Excellent understanding on ITIL process with managing requests, incidents, change and problem • Working knowledge on FSlogix is added advantage. Good to have below certifications: • AZ-140 Configuring and operating Windows Virtual Desktop on Microsoft Azure • AZ-900: Microsoft Azure Fundamentals • Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure (1Y0-150)- Good knowledge in Powershell scripting. '.Good verbal and written communication skills to connect with customers at varying levels of the organization . .Flexible to work in 24/7 shift. .Good listening skills and the ability to follow directions and provide feedback. .React quickly to changing business conditions. . ITIL V3 Certified . Citrix Certified Administrator.AZ900

15 years full time education

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