Manager, Program Management Business Strategy Operations

Posted:
10/13/2024, 5:00:00 PM

Location(s):
Sunnyvale, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Position Summary...

What you'll do...

Job Summary: The Manager, Business strategy and operations role will work with cross-functional stakeholders to bring in operational rigor for Marketplace Seller fulfilled business. This role is responsible for leading key strategic initiatives across Marketplace org that drive business growth along with operational efficiency.

About the Team: The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection. For our sellers to succeed, we must empower them with tools that unlock their full potential and help them deliver delight to our customers. In this role, you will collaborate across Strategy, Product, Engineering, and other internal partners to manage and enhance the performance of sellers on our Marketplace Seller Fulfilled shipping platform. In short, you will be a single threaded leader responsible for ensuring that when sellers use our shipping tools, they succeed. You will apply a general management perspective and a data driven problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You’ll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across program management, operations, and product.

What You’ll do:

· Lead business operations and strategy for Marketplace seller fulfilled team by bring in operational rigor to ensure our business (and associated key KPIs) are moving in the right direction, as well as work cross-functionally with stakeholders to identify and mitigate risks.

· You will assist in building and executing on annual planning process & partner as well as lead on cross-functional business initiatives.

· You will help establish the right processes and tools to elevate the conversations/dialogues around seller fulfilled business.

What you’ll bring:

· Builder Mindset, Driving end to end ownership – Drive end-end ownership for system solutions for new and existing features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions; close performance gaps

· Creating business strategies – Develop roadmap for key business initiatives and advocate for solutions allowing sellers optimize delivery and post purchase experience on Walmart; determine metrics and KPIs that best track performance

· Working cross-functionally and across multiple geos – Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.

· Moving fast – Work in an agile and iterative team environment.

Preferred Qualifications:

You can provide minimal additions to the Preferred Qualifications that are present on the role’s Job Description. Any additions should be specific and concrete (for example, 6 years of experience gathering business requirements, site assessments, competitive analysis, and secondary research.)

Minimum Qualifications –

· Bachelors + 7 years of experience

· Masters + 5 years of experience

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $91,000.00-$169,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America