HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.

HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.

Job Description

The HR Administrator will have exposure to the day-to-day operations of a busy Human Resources department. Reporting to the HR & Recruitment Manager, the HR Administrator will contribute in a meaningful way to the accomplishment of the Human Resources objectives, which support our high-performance culture of professional development, quality, productivity and standards.  

Key Accountabilities of the Role

• Prepare job advertisements for posting using different recruitment sourcing channels
• Assist in screening candidates and scheduling interviews for open roles
• All administration related to onboarding, offboarding, transfers and reporting line changes for employees in Manila, including updating our system Workday
• Benefits administration including but not limited to medical insurance, group life insurance, and Company retirement plan
• Management of the HR mailbox and responding to queries in a timely manner
• General HR administration: creating contracts, reference letters, Certificate of Employment, etc
• Management of the onboarding process, including collation of references, qualifications and new hire documentation for new starters in a timely manner
• Completing the HR induction programme for new starters
• HR file management and maintenance
• Management of the offboarding process including exit interviews, final pay and exit documents. Coordinating with the IT team in relation to new starters and leavers and system access
• Support of the HedgeServ wellbeing programme in partnership with the HR Manager and the Company’s health insurance provider
• Support Sports and Social Committee on employee engagement activities
• Assist employees with queries in relation to Workday and HR policies, as required
• Ownership of the HR SharePoint site for Manila
• Support the payroll process by conducting monthly timesheet reconciliation
• Working on HR projects and initiatives as required
• Any other ad hoc duties as required

Pre-requisite knowledge, skills and experience

• 1+ years previous HR administration experience ideally in a fast paced and growing organisation
• Bachelor's Degree in Human Resources or relevant business field
• Strong computer skills, including Word and Excel
• Excellent verbal and written communication skills
• Strong interpersonal skills with an enthusiastic and proactive approach
• Ability to provide a consistently, high-quality service to internal clients
• A continuous improvement mindset
• High focus on accuracy and attention to detail
• Ability to exhibit a high level of confidentiality and integrity
• Strong organizational skills & ability to multitask
• Excellent team player, who is comfortable working independently