The Central Control Organization (CCO) was established to drive enterprise-wide solutions to address deficiencies in Managers Control Assessments (MCA). This includes governance of MCA program health, reporting and execution of procedural requirements. The CCO’s goals are aligned to Operational and Compliance risk reduction by creating a robust control environment, while driving efficiency and consistency throughout the enterprise.

As a member of the MCA Governance & Insights team, this person will be responsible for driving the  alignment/integration of internal risk assessments into MCA.  The person will also be expected to actively contribute to MCA Transformation implementation efforts, including those relating to:

• Risk and Control Reference Library (RCRL) that contains high-level identification of risks and controls for operational and compliance risks
• Global Process MCA profiles (GPMP) that standardize risk and control assessments for Citi’s processes
• Global Assessment/sub-assessment unit (GAU/SAU) structures that are the recipients of GPMP content
• Control inventory - a repository of all controls across the enterprise.

The person will also be responsible for managing the above initiatives post-implementation, after they become BAU activities.

The above initiatives require collaboration between many stakeholder groups – including process owners, risk stripe owners and MCA architects – so success is contingent on fostering trust and driving collaboration. Successful delivery is also contingent on strong teamwork, with this role being responsible for managing other team members.

Responsibilities:

• Collaborate with multiple stakeholders across 1st and 2nd lines of defense to lead alignment/integration of internal risk assessments into MCA.
• Manage FLU Director-level forum to drive MCA alignment/integration efforts
• Contribute to the development and implementation of GPMPs, RCRL and Control Inventory. This includes determining the risks associated within each process as well as common controls that would mitigate those risks.  The focus will be on processes that contain Data, Technology, Cyber and Regulatory & Management Reporting risks.
• Determine and manage the BAU impact of process/risk/control taxonomy changes on business/function’s risk and control identification, assessment and reporting.
• Co-develop new strategies and procedures for driving control standardization, centralization and automation that also reduce the need for customization.
• Lead and/or actively contribute to transition from Implementation phase to BAU for MCA Transformation initiatives.
• Timely escalation of concerns (with potential solutions) to senior management

Qualifications:

• 10+ years of experience
• Proficient in MS Office applications, particularly MS Word, MS Excel, PowerPoint.
• 5+ years’ experience in financial services
• Proficiency in Manager’s Control Assessment module is preferred
• Quick learner with ability to effectively switch between competing priorities.
• Demonstrated knowledge of risk and control management routines related to Issue Management, Operational Risk Events, Inherent & Residual Risk Assessments, and Control & Monitoring Execution and Documentation.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations.
• Excellent problem-solving skills.
• Ability to comprehend the big pictures with high attention to critical details.
• Excellent project management skills.
• Has the ability to operate with limited direct supervision.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$144,480.00 - $216,720.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 16, 2025

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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