At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Process authorized CIH transactions within as per the agreed Service Level Agreement (SLA)

1. Process all CIH transactions received as per stipulated requirements.

2. Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.

3. Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

4. Attend and get certified for development plans identified to upgrade authority limit/ up skilled and personal development Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

5. Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.

6. Ensure team operating efficiency.

7. Correspond and reply via email to business partners on any clarification and enquiries on the cases received.

8. Continuously attend/involve with training for personal and career development. Support processing within the department including cross support processing for other countries.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.