Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
Onsite position in Chandler, AZ. Job responsibilities entails administrative duties on site as well as virtual team functions. Duties includes:

• Opening mail and reviewing to determine department responsible.

• Review of returned refund checks on site - sorting and scanning into a designated location.

• Printing private pay and facility invoices and mailing to appropriate address.

• Reviewing, printing, and mailing document requests to customers.

• Potential ordering of supplies and mailing them to colleagues across the company.

• Researching correspondence and updating operating systems as needed.

• Using tools and systems to investigate bad address and return mail incidents received for updated addresses and updating operating systems with appropriate information.

• Review of checks received on site and forwarding to lockbox.

• Backup to other admin personnel on site and other remote team members.

• Use of various tools and systems

• In addition, you may be responsible for partnering and working with other departments on tasks and/or participating in various projects and/or meetings as designated by management. 

• Ensure appropriate and professional communication to our internal and external colleagues and customers on inquiries and resolve issues 

• Follow all applicable government regulations, including HIPAA 

• Demonstrate Omnicare's established Core Values 

• Comply with departmental policies   

• Meet minimum production and quality requirements  

• Participate in meetings and training via phone and/or video conferencing 

Required Qualifications

• 1+ year of professional experience including customer service

• 1+ year in a clerical, data entry, administrative, or other office role

• 1+ year using MS office in a professional or academic setting

Preferred Qualifications

• Effective multitasking skills and the ability to work in a fast paced, rapidly changing environment 

• Effective verbal and written communication as well as listening skills 

• Intermediate to strong computer and typing skills 

• Experience working in a fast paced and high-volume setting with strict turnaround timelines 

• Healthcare industry knowledge helpful

Education
Verifiable High School Diploma or GED required

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/11/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.