Patient Registrar - Patient Accounts - Evenings

Posted:
9/16/2024, 3:43:38 AM

Location(s):
New York, United States ⋅ Andhra Pradesh, India ⋅ Naidupeta, Andhra Pradesh, India ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Location

Queens, New York

Shift:

Evening (United States of America)

Description:

It’s the People That Make the Difference at NYP Queens!

At NewYork-Presbyterian Queens, we are passionate about providing high-quality care to New York City’s most culturally diverse borough.  Make a lasting impression on patients at NewYork-Presbyterian Queens as a Patient Registrar.  Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care.

Patient Registrar – Patient Access – Evenings

The Patient Registrar serves as the patient’s main point of contact and the face of the NewYork-Presbyterian Queens organization while scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations.  These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience.

This is a full-time, evening shift (3 pm - 11 pm, alternating weekends and holidays) opportunity at NYP Queens.

Required Criteria:

· High School diploma or equivalent GED

· Experience in clerical skills, solid knowledge of navigating PC based operations.

· Knowledge of insurance carriers.

· Ability to work well in a team setting as well as independently.

· Excellent oral and written communication skills.

· Superior customer service and interpersonal skills.

Preferred Criteria:

· Experience working in a hospital, practice or healthcare setting processing patient information.

· Knowledge of Insurance verification

· EPIC

· Some College

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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  • 2024 “America’s Best Large Employers” – Forbes
  • 2024 “Best Places to Work in IT” – Computerworld
  • 2023 “Best Employers for Women” – Forbes
  • 2023 “Workplace Well-being Platinum Winner” – Aetna
  • 2023 “America’s Best-In-State Employers” – Forbes
  • 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
  • 2022 “Top 50 Companies for Diversity” – Diversity Inc.
  • 2022 “Best Company for Multicultural Women” – Seramount
  • 2022 “Top Company for Executive Women” - Seramount
  • “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
  • 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$28.83-$36.00/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.