Senior Business Finance Partner – Customer and Change

Posted:
12/10/2024, 10:53:24 PM

Location(s):
England, United Kingdom ⋅ Windsor, Ontario, Canada ⋅ Ontario, Canada ⋅ Stockport, England, United Kingdom

Experience Level(s):
Senior

Field(s):
Business & Strategy

Join us, be part of more. 

 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. 
 

About your team: 

 

At British Gas, our mission is to sell it and mend it.   

 

We’re the household heroes powering 1 in 3 homes in the UK – but supplying energy is just part of what we do. We’re making the UK’s homes greener and more energy efficient, together with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier to reduce your home’s carbon-footprint. And with our Peak Save programme, we’re actively rewarding better energy use too.

An exciting opportunity has arisen for a Finance Business Partner within British Gas Services & Solutions (c3m customers) supporting our Change and Customer Fulfilment Functions working across the Services business.  This role offers great exposure to Senior Stakeholders through being part of leadership teams as well as representing finance on our Change Board.  The individual will need to gain a strong end to end understanding of how the business works, and what the Strategy is.  They will also be responsible for line management of 2 team members.

Location - Windsor or Stockport, with flexible home working

Accountabilities

  • Become a trusted partner of the Change and Customer leadership teams.   Through this, provide leadership and challenge to deliver the Business Strategy and financial results
  • Working with Change and across business stakeholders, drive a step change in how we prioritise, approve and monitor change.  This should aim to create value through improved decision making, ensuring owned financial benefits within an acceptable level of risk.
  • Lead major programmes including Fusion (CRM Migration) from a financial perspective, ensuring risks are highlighted, managed and reduced whilst benefits understood and measured alongside delivery.
  • Support Customer Fulfilment to balance trade-offs to deliver great customer outcomes, value though sales and retention, and cost efficiency through automation.  
  • Continue the work on Order to Cash process, supporting the initiatives to minimise debt and revenue leakage across the product range.
  • Drive Continuous improvement projects, improving the way we work.
  • Reporting of month end results for change at Senior Leadership Team (SLT) level
  • Regularly review and report performance against Group Annual Plan & latest forecast, working with the business to analyse financial and operational (value driver) variances and recommend corrective action to ensure delivery of commitments
  • Deliver an accurate, efficient and transparent plan/forecast which meets finance and business stakeholder requirements
  • Translate financial business performance into clear reporting content driving insight and action
  • Identify performance improvement interventions and design means of implementing associated changes. Facilitate relevant parts of the business to implement changes
  • Design means to articulate the value of investments, facilitating the relevant parts of the business to deliver a robust and owned business case

The Person

  • ACA/ACCA/CIMA Accounting qualification + 4yrs PQE
  • Strong ability to summarise complex matters and communicate effectively to influence a range of audiences.
  • Ability to pro-actively develop positive and highly effective working relationships, influencing management on delivery and relevant strategy.
  • Strategic thinking – able to step away from the detail and combine data with external trends and market data to see the bigger picture.
  • Critical thinking and analytical skills to provide check and challenge to the business in their decision making in an effective and constructive manner.
  • A demonstrated ability in commercial analysis and evaluation, with strong commercial acumen to support delivery of business goals.
  • Ability to identify, assess and analyse operational risks and controls.

We have tailored our well-being & benefits package around our employees as follows:

  • Competitive salary and bonus potential
  • Car Allowance
  • Employee Energy Allowance
  • Pension scheme
  • Electric car lease scheme
  • 25 days holiday allowance, public holidays, and the option to buy up to 5 additional days
  • Excellent range of flexible benefits, including technology vouchers & travel insurance


 

Why should you apply?  
 
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. 
 
https://www.morethanacareer.energy/britishgas 

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.


Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.