Location

Wendell - 320 Vintage Point Lane

Business - Real Estate

Brookfield Real Estate Group is one of Brookfield’s primary operating groups. The Real Estate Group is one of the world's largest investors in real estate, with a global portfolio that includes office, retail, multifamily, logistics, hospitality and alternative real estate assets on five continents. The Group owns and operates approximately $267 billion of assets representing the most iconic properties in the world’s most dynamic markets. We seek to generate value by leveraging our operating expertise and focusing on our core real estate capabilities of leasing, financing, development, design and construction as well as property and facilities management. For more information, visit https://www.brookfield.com/our-businesses/real-estate.

Brookfield Culture

Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Your Team

Wendell Falls, a master-planned community in Wendell, NC, is looking for an enthusiastic full-time Community Representative to join our team.  The position will share the vision and story of our expanding new home community to customers visiting the Welcome Center. 

Your Key Deliverables

• Understand and support the execution of community brand at all touch points—the Welcome Center, at model homes, at amenities and throughout the community.

• Guide the Welcome Center guest experience in person and online to ensure the consumers’ wants and needs are met

• Effectively register guests, capture guest information and nurture leads through Salesforce (training provided).

• Assist in checking website content weekly to ensure all content on WendellFalls.com is accurate and current, including community events, blogs, photography, school information, community and area information, builder and home information, website links, etc.  Makes updates in Umbraco and Tochi as needed (training provided).

• Manage sales and traffic data entry and reporting and communicate weekly trends to team.

• Coordinate with builder sales agents to gather important customer information and maintain valuable relationships.

• Assist in content creation and posting to social media channels.

• Open, maintain and close the Welcome Center according to procedure.

• Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to; helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.

• Perform administrative functions such as preparing letters, emails, flyers, managing mail and assisting the Marketing Manager and Marketing Director.

• Support the real estate agent outreach program by contacting agents to inform them about Wendell Falls and our program.  Assist and participate in agent events when needed on and off site, and coordinate real estate office drops

Must Haves

• Position is full-time (40 hours a week).

• Ability to work a minimum of 2 weekends per month (or a minimum of 2 Saturday’s and 2 Sunday’s each month) plus some weekdays and holidays (when needed) for an average of 40 hours each week.

• Warm and welcoming, good energy level, and excellent customer service skills.

• Superior oral and written communication skills are necessary. 

• Detail oriented person with the ability to easily multi-task.

• Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.

• College degree or equivalent work experience.

Nice to Haves

• Real estate experience is a plus, though licensed candidates actively practicing will not be considered

• 1-2 years’ customer service experience in high-end resort, real estate or retail environment delivering exceptional customer service. 

• Social media and/or event management experience is a plus, but not necessary

Your Opportunity - US

We are proud to offer our employees what they value most:

• Competitive compensation

• Excellent extended medical, dental and vision benefits beginning day 1

• 401(k) matching, vesting begins day 1

• Career development programs

• Charitable donation matching

• Paid Volunteer Hours

• Paid parental leave

• Family planning assistance including IVF, surrogacy and adoptions options

• Wellness and mental health resources

• Pet insurance offering

• A culture based on our values of Passion, Integrity and Community

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.