See yourself at Twilio

Join the team as our next Visual Designer 3 - Campaigns! 

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position is needed to maintain brand consistency across Twilio’s high touch, global marketing campaigns. The Visual Designer 3 - Campaigns role will align creative vision, consistently express brand nuance, and inspire campaign evolution across digital, print, product, video, and experiential mediums.

The Brand team creates meaningful moments for current and future customers, showing the importance of human connection in a noisy digital world. Our dispersed, global team builds our brand through elevated content with engaging, high quality design. We set a creative and aspirational global standard for all Twilions.

Responsibilities

In this role, you’ll:

• Conceptualize creative design work create visual concept development for product and brand awareness campaigns in both physical and digital spaces. Execute your vision across a wide range of visual mediums including graphic design, illustration, video, and photography.
• Tell cohesive stories across mediums to create immersive and delightful experiences that engage specific environments and audiences.
• Collaborate closely with creative peers  including writers, lead designers, creative producers, or directors. Lead by example as a collaborator, taking direction to make a shared vision come to life. 
• Cultivate cross-functional partnerships through exceptional art direction of internal and remote teams, agencies, and talent, from creative, event teams, marketing, external booth vendors, developers, fabricators... etc.
• Navigate concurrent campaign projects with aggressive timelines, without compromise. You learn on your feet and thrive in a dynamic environment.
• Innovate through a mindset of creative problem-solving. As plans change and new requirements arise, you’ll embrace the challenge with a fresh perspective.

• Updating and maintaining our team templates to ensure all elements meet requirements for vendor handoff.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Developed creative design perspective promoting high-level creative execution, graphic design fundamentals, brand cohesion, Accessibility, and human-centered design. 
• Experience building and working from creative briefs. Comfortable taking the lead on projects, writing and shaping creative briefs, leading concept and ideation, timeline management and creative execution. Confident working with stakeholders, providing multiple viable solutions, articulating tradeoffs, and leading design direction. 
• Exceptional writing and communication skills. This role relies on articulating concepts with skill, navigating constructive critique, and facilitating others to do their best work. You can transform abstract and artful, into tactical and actionable. You have the ability and willingness to converse, explain, and engage in a dialog about creative ideas.
• In-house/agency brand team or extensive brand building experience. Delighted by conversations exploring the facets of being ‘on Brand’. Experienced in brand infrastructure and expression across mediums and platforms.
• Demonstrated experience partnering and art directing remote teams, agencies, and talent. Understands the value of collaboration and creative partnership for building remarkable moments. Invites curiosity into creative dialogue.
• Large-scale campaign experience with both digital and print. 
• A multi-faceted creative communicator: as comfortable with physical exhibition design vocabularies, as they are with digital environments. Can work from print to screen, banners to icons, words to t-shirts. Inspired by the creative challenge of telling a story in never-before-seen ways.
• Strong proficiency in creative working tools: Adobe Creative Suite, Figma, etc.

Desired:

• 5+ years of experience in the design field
• Experience working on cross-department brand awareness and product campaigns

 

Location 

This role will be remote and based in Colombia.

Approximately 30% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions.