Product Owner (12-Month Fixed Term Contract)

Division – Operations, Communications Division

Department – Marketing, Digital & Events

Team – Website Development

Salary – National – ranging from £43,300 – £57,000 and London from £46,400 – £60,000 per annum

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA

The Website Development team is part of the Marketing, Digital & Events department in the FCA Communications Division. This role supports the digital development, testing and maintenance of the FCA’s website and all websites within our estate, to support FCA aims and meet users’ needs. The FCA website is our key platform to reach and engage firms and wider stakeholders – with millions of visitors every year and complex legislation around accessibility, copyright, data sharing to comply with.

As a technology platform independent of FCA systems, the role holder will support the technical aspects of maintaining, testing, and developing the site and working on related project deliverables. They will work closely and collaborate with technology teams across the organisation and report into the Technical Specialist who is the Lead Product Owner for the FCA website.

The role has line management responsibilities of an Associate and will deputise for the Technical Specialist when required.

What will you be doing?

• Working with the Technical Specialist, Associate and business stakeholders to identify requirements for the website development backlog (Jira)

• Responsible for writing user stories, acceptance criteria and user acceptance testing for new product features

• Collaborative working with product owners and technical experts across the FCA on IT requirements, working with other product groups on integrations (APIs, webforms) and assigned workstreams

• Leading on BAU maintenance, patching releases (outside of business hours) and issue management – oversight of day-to-day support provided by the Associate

• Ongoing evaluation to continue to meet user needs, optimise communications digital products, validate ideas and user feedback, adapting to make improvements as required

• Working in an agile environment, participating in all scrum meetings, ensuring deliverables are on track and escalating issues appropriately and in a timely way

• Incorporating SEO and accessibility standards into requirements and GDPR considerations. Creating wiki documentation for the team (Confluence), training digital editors on new functionality

What will you get from the role?

You will be working in a supportive and fast-paced communications environment, with the opportunity to be involved in a wide variety of projects to innovate and continuously improve the FCA website and have the opportunity to work with others, learn and progress your career.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience in a similar development role, testing and maintenance of website products – supporting a Lead or Senior Product Owner to deliver change using agile methodologies

• Experience of release planning, website and content management systems development, and testing to accept user stories

• Experience of analysing and breaking down larger workstreams (Epics), writing clear, detailed user stories and acceptance criteria for development teams

Essential

• Good time management, multitasking, and ability to manage conflicting priorities – working on BAU, live service and projects for teams

• Can weigh up options, risks and challenges, to make recommendations and final decisions to innovate and develop new tools and functionality

• Results orientated with excellent verbal and written communication and interpersonal skills

• Able to build relationships and work effectively with others at all levels across the business

• Quality conscious in all aspects of work and a ‘finisher’ with the drive to push projects and work through to completion

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee are women.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

This role is graded as Senior Associate – Corporate.

This role is available on a 12-month fixed term basis. If you are an internal candidate this role is available on a secondment/acting-up basis.

• Advert closing date: 27th January  

• Competency-based interview: W/C 3rd February 

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Melanie Dubock at [email protected]

• For external applicants, please contact Ifrah Azam at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.