Job Classification:

Investment Management - Investment Operations

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! 

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do

PRELS is seeking a Manager, Agency Investor Reporting to assume responsibility for supporting mortgage loan investor remittance and reporting for FHA Ginnie Mae and Non-Ginnie Mae loans, Fannie Mae loans associated with multiple Fannie Mae programs including: (MBS, Cash, Bonds), Freddie Mac programs (Cash, Program Plus, Pre securitization, Post securitization and bonds).

This position includes supervision of both entry level and experienced investor reporting individuals in support of the PRELS business.

The successful candidate will be responsible for investor/broker remittance, reporting, reconciliations and will have exposure to the new Agency client production & product mandates. The position is responsible for maintaining relationships with multiple key internal and external stakeholders.

The successful candidate will also be involved and co-located with the Servicing Team that is responsible for the posting of borrower payments, reversals, payoffs, curtailments as these activities affect the downstream reporting of the Investor Reporting team. This role will also require partnering with Asset Management and PRELS Agency Accounting teams. The role requires someone who is proactive in accomplishing tasks as well as assumes ownership of assigned tasks.

The Manager, Agency Investor Reporting will work directly for the Executive Director of Servicing and indirectly with other PRELS managers and have exposure to the Agency portfolio management leadership and PRELS senior management.

What you can expect

• Develop and maintain key external stakeholder relationships with Fannie Mae, Freddie Mac, FHA/Ginnie Mae partners, and multiple Master Servicer relationships (e.g., KeyBank, Wells Fargo, PNC, etc.)
• Develop working relationships with the PGIM Ireland Investor Operations team and our 3rd Party India provider, in support of the current business process model for delivering investor remittances, reconciliations and reports as required.
• Prepare, reconcile, and deliver required periodic reporting as required by Agency, Pooling and Servicing Agreements and Investment Management agreements. Including daily, periodic, quarterly investment reports, including but not limited to remittance, reporting, ratings, and other financial statements while coordinating with both internal and external parties related to reporting.
• Review bank account reconciliations, investor files and wire transfers for accuracy.
• Assist in identifying efficiencies, including process automation of reporting and data feeds, writing project plans, and taking the lead in execution of the plans.
• Assist with RegAB, SOC1, SOX and other internal and external audits.

What you will bring

• 5+ years of experience in commercial loan servicing, investor reporting, or finance
• Must possess strong organizational skills and high-level attention to detail.
• Ability to multitask, and prioritize work based on established deadlines.
• Exceptional Microsoft Office skills (Excel, Word)
• Strong written/verbal communication and analytical and critical thinking skills
• Must be able to work independently as well as cross-functional collaboration.
• Ability or eagerness to learn & build/maintain overly complicated fee models.
• Excellent interpersonal and customer service skills

What will set you apart

• Experience with FHA/Ginnie Mae, Freddie Mac, and Fannie Mae reporting.
• Bachelor’s degree in Finance, Real Estate or Accounting
• Knowledge of Accounting Information Systems, SQL queries and McCracken Strategy Servicing System

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you

• Medical, dental, vision, life insurance and PTO (Paid Time Off)
• Retirement plans:
• 401(k) plan with generous company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers

About PGIM Real Estate

PGIM Real Estate is one of the largest real estate managers in the world with more than $180 billion in gross assets under management and administration.  It strives to deliver exceptional outcomes for investors and borrowers through a range of real estate equity and debt solutions across the risk-return spectrum. PGIM’s scope of insights, rigorous risk management and seamless execution are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing and the deep local expertise of professionals in 32 cities globally.  PGIM Real Estate Agricultural Finance is one of the largest agricultural investment managers with over $10.5 billion in debt and equity investments.  PGIM Agricultural Finance, the debt side of the business, represents approximately $8.5 billion of the total and invests on behalf of its affiliate and third-party institutional investors. 

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

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