The Transplant, Business Operations Director is responsible for providing leadership and direction, as well as for the daily operations of the kidney, liver, heart, lung and pancreatic transplantation, and services, including heart failure and liver disease, to ensure the delivery of high quality, cost effective patient care. The Director is responsible for achieving outcomes consistent with the organizational mission, philosophy, goals, and objectives of hospital. The Director must maintain professional competency in the application of the principles of management, promote a safe environment, and perform all related job responsibilities in a safe manner.

Essential Job Statements

• Consults with Clinical Program Directors, Associate Vice President and Chair of Transplant Services in the development, implementation and administration of policies and procedures to achieve short- and long-range goals and objectives for all programs. 

• Develops and secures the approval of the annual operating personnel and capital budgets. Monitors and explains variances for monthly responsibility reports. 

• Interviews, hires, counsels, evaluates, assigned personnel. 

• Develops and implements transplant programs by: advising the hospital on program changes, benchmarking programs with national standards. tracking and evaluating reimbursement information. 

• Overseeing the Medicare Cost reporting and Billing/reimbursements aspects of the program 

• Leads the development and implementation of marketing plans to meet goals and objectives of the transplant programs. Develops brochures and written materials, coordinates the development of displays and exhibits, and attends conventions and conferences to market programs. 

• Serves as liaison with professional and community organizations by serving on boards and committees, attending meetings, making presentations, and participating in other activities as required. 

• Ensures consistent and accurate documentation of programs and patient data between hospital and external organizations involved in the transplant network (i.e.,UNOS and OPO.) 

Patient Population

Pediatrics (1-12 years)
Adolescents (13-17 years) 

Adults (18-64 years)

Geriatrics (65 years and older) 

Employment Qualifications

Required Education: 

Bachelor’s degree in business or Healthcare administration preferred 

Preferred Education: 

Master’s degree in business or Healthcare administration preferred  

Licensure/Certification Required: N/A

Licensure/Certification Preferred: N/A

Minimum Qualifications

Years and Type of Required Experience:

7 years, including 3 years' management experience 

Other Knowledge, Skills and Abilities Required: 

Cultural Responsiveness 

Other Knowledge, Skills and Abilities Preferred: 

Experience in a large academic or complex health program that included Transplant services  

Working Conditions

Periods of high stress and fluctuating workloads may occur. 

General office environment. 

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.