Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health is on a mission to transform healthcare.  With a shared vision to make healthier easier, we are investing in new ways to care for our communities, built on the foundation of our brick and mortar footprint.  In this environment, success for the Retail business depends on creating simplicity for our colleagues in an increasingly complex landscape.  As our business, and the regulatory landscape in which we operate, evolves, we must take careful steps to support our store and field teams to operate in compliance with federal, state, and municipal laws, statutes, and regulations.  As we seek to strengthen operational outcomes while providing meaningful work that differentiates us from other retail employers, empowering our people with the appropriate tools, routines, and resources plays a critical role to de-risking the business. 

The Senior Analyst, Workforce Operations—HR Compliance and Training supports the execution and tracking of systems to ensure local store-level leadership is operating in compliance with all HR standards and guidelines—including the timely completion of required compliance training—as provided by the Business Compliance Office, and under the guidance of our Retail Legal partners.  With a strong foundation in store operations, the Senior Analyst is not a legal SME, but instead partners with said SMEs to enable the effective and reliable operationalization of policies, procedures, and documentation required by law, whether around scheduling, rest periods, lactation, and/or any other HR-compliance matter.  In addition, this person provides day-to-day support of the Retail Compliance Training strategy, including communications, reporting, issue resolution/escalation, and budgeting.

With consummate organization, communication, and collaboration skills, the Senior Analyst effectively partners across Legal, HR, Operations, and other teams to appropriately engage and activate our store and field teams to mitigate risk and strengthen our foundations.  Detail-orientation, accountability, and judgment are essential given the scope and nature of the work.

Required Qualifications

• 3+ years of full-time work experience in a retail and/or corporate environment

• 1+ year building and delivering leadership-facing presentations and materials

• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals

• Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines

• Strong personal integrity and judgment, evidenced by a track record of managing highly-sensitive or highly-visible business matters

• Strong communication skills in both formal and informal writing and speech

• Demonstrated growth mindset and willingness to learn and accept feedback

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

• Ability to travel as needed 10% of the time

Preferred Qualifications

• 1+ years of experience identifying and defining business problems and issues, and developing strategic, analytical, and financial frameworks to conduct analysis, build business cases, and measure success

• 1+ years of experience supporting the HR regulatory and compliance space

• 1+ years of retail store and/or field experience, ideally in-store as a Store Manager, DPC, Field Trainer, or similar

Education
Bachelor's degree or equivalent experience

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/09/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.