Desktop Support Apprentice

Posted:
9/6/2024, 4:06:58 AM

Location(s):
Missouri, United States ⋅ Joplin, Missouri, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support ⋅ IT & Security

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Part Time (24hrs/week)

About Us – Information Technology (IT)

  • Flexible scheduling
  • On the job training
  • Gain exposure to new and advanced technology in the healthcare setting

What You'll Do

Responsible for assisting with routine daily operations and inventory control. Responsible for assisting with help desk activities or special projects as assigned. Reports directly to the help desk supervisor.

Knowledge:
Minimum 1 year experience using a personal computer at home or knowledge obtained from computer training course.
Preferred work experience repairing personal computers or similar training courses.

Skills & Abilities:
Ability to work effectively with others as a team.
Basic PC/printer hardware and operating related troubleshooting skills.
Ability to demonstrate a positive attitude.
Effective oral and written communication skills.
Ability to organize and prioritize tasks effectively.
Must have the ability to work effectively with a diverse group of people.
Must be detailed and results oriented.
Must be a self-starter and accept responsibility.

Physical Demands:
Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
Requires prolonged times of sitting with frequent standing, bending and stooping.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off (PTO)

  • Disability pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.