Welcome to a workplace where everyone passionately believes in one purpose!
 
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
 
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
 
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
 
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.

GCG is seeking a Senior HR Officer (HRIS/ Payroll) responsible for leading the HR functional area of HRIS, Benefits and payroll portfolio to support the BGI Shared Services function. The SHRO will be responsible for delivering the payroll function, benefits, compensation and HRIS including HR master data within the defined Service Level Agreements (SLAs) and maintaining the quality, time, accuracy and compliance standards.

Duties and responsibilities

• Oversees and maintains all payroll functions for the BGI Group and updates the payroll records to reflect changes in insurance coverage, deductions, and job title and department/division transfers.

• Prepares timely and accurate payroll authorization sheets for disbursement to the payroll department.

• Reviews the electronic timekeeping systems or manually collects and reviews timesheets.

• Ensures that the HRIS system is updated daily, and HR reports are produced in line with HRM, operational and Group needs.

• Provides support in administering the payroll function with the Country Human Resources Manager.

• Provides information and addresses employee questions about payroll-related matters.

• Prepares payroll reports for weekly, quarterly and yearly reviews.

• Maintains payroll information by collecting payroll documentation, calculating, and updating data in the payroll sections of the personnel database as well as retrieving data when necessary.

• Maintains payroll operations by following policies and procedures, and reporting changes and discrepancies as identified.

• Maintains employee confidence and protects payroll operations by keeping information confidential.

• Ensures that the Benefits and Employee Services function maintains its service level agreement for all employees

• Lead in development of HR objectives and systems, including metrics, queries, and standard reports for ongoing companywide requirements

• Lead in the development and maintenance of data consistency at market level, position titles and local grade levels.

• Lead the function in implementing programs to help improve the employee experience and service level agreements

• Serve as the local representative to manage the Organization Management and Mass changes process steps.

• Partner on employee welfare, safety, wellness and health programs

• Manages employee communication through content sent to employees across organization on their HR functional are

• Coordinate request for mass changes upload in EC and ensure accurate completion of the required fields.

• Creates, updates, and deactivates positions and attributes in the off-cycle position management process.

• Delivers the service to CoCs, HRBPs, LM’s and EEs within the defined SLA’s in line with the Standard Routines.

• Collaborates with CoCs, HRBPs, CoS and Line Managers to improve the consistency and efficiency of the HR activities. Identifies improvement opportunities on the data governance and liaise with CoS on how to implement them.

• Contributes to the Continuous Improvement of the E2E service and related HR projects

• Ensures policies, practices and procedures are applied and understood and followed.

• Provides consultancy and guidance to the Line Managers and HRBPs on data and position management related matters.

• Provides support in all Employee Relations and Industrial Relations matters

Additional functions to be performed as needed:           

• Support in Employee led Committees

• Support in Corporate Social Responsibility programs

• Supports in all Employee Engagement activities

• Support all Employee safety, Health and Wellness and Staff Canteen operations.

• Support in the communication with staff– Notice Board, Whatsapp, SharePoint, Hotline, Good News

• Provide IR support in preparation of Disciplinary Letters and serving as the Disciplinary Panel representative 

Qualifications and experience desired for the role:

• A first degree or an equivalent qualification in Human Resource Management, Finance or a related discipline from an accredited institution.

• Minimum 8 years’ professional experience in Human Resources.

• Master’s degree or Finance accreditation an asset

• Knowledge and hands on experience in HRIS related systems like GLOBE, SAP, Workday, BambooHR, HRp and Payroll Systems.

• Experience with KRP’s specifically the creation and use of metrics.

• Knowledge of local employment law and & labor regulations.

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.)

Skills and other attributes desired:

• Proven ability to develop and maintain an environment of trust, diversity, and inclusion

• Strong organizational skills, logical thinking, problem assessment and resolution-oriented skills.

• Results driven and passionate about improvement.

• Excellent communication skills with demonstrated clarity in both oral and written skills.

• Strong interpersonal and communication skills with demonstrated clarity in both oral and written skills.

• Strong analytical ability and decision making.

Submit you application by October 04th 2024.

Please note that only shortlisted applicants will be acknowledged.

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!