HR Service Delivery Associate

Posted:
9/23/2024, 2:57:08 AM

Location(s):
Community of Madrid, Spain ⋅ Madrid, Community of Madrid, Spain

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
People & HR

Manage processes for Employee and Labor Relations area through the life cycle activities. Collaborate with Employee Relations team from administrative perspective and execute the transactions behind the Employee relation procedures.

 

What will make you successful:

·       Manage employee queries and requests through Snow as level 2 of HR Connect support based on the complexity of the query which require checking in payroll system, as well as processing certain type of transactions (certificates, flexibility programs, etc…)

·       Management and recording of transactions in Workday, SAP Payroll for all process along Employee life cycle (Hiring, LOA, Certificates, Flexibility, Remote Work, Special conditions, hour reduction, voluntary exits, etc…)

·       Management of the employee situation with official organisms (Social Security System, Employment office, official certificates)

·       Generate and validate the documentation across the transactions to be signed digitally by the employee.

·       Reception, targeting, following and digitization of employee files and archive.

 

Education:

·       Labor Relations, Labor Legislation, Psychology, Administration and Management.

 

Functional Skills:

o   Employee Processes Design

o   Employee and Labor Relations

o   Local Regulatory Compliance

o   Employee Case Management

o   Payroll Processing background

o   Collective Agreement interpretation

o   Change Management

o   Avanced English

 

Technical Skills:

o   Microsoft Office (excel, power point, word, Teams etc…), Sharepoint

o   Workday, SAP or other ERP background

 

Soft Skills:

o   Organization, learning capacity, flexibility, assertiveness, quality oriented and methodical.

o   Client oriented

o   Demonstrated teamwork and collaboration in a professional setting.

o   Demonstrated communication: honest, assertive, and transparent conversations and domain within the application and explanation of the policies.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Igualdad de Oportunidades en el Empleo    

                                                              
Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing