Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Technical Advertiser Solutions Consultant to join Snap Inc! As a member of the Technical Advertiser Solutions team, you will perform deep analyses on client campaigns. Working from our Singapore office, you’ll collaborate with our Sales teams to drive revenue and performance for advertisers on Snap.

What you’ll do:

• ​​Be an expert on Snap’s ad platform; use data to provide solutions on ad delivery, measurement, performance, and campaign optimization queries

• Provide excellent email and video call support to advertisers, agencies, and Snap Sales teams on Snap’s self-serve ad product suite with clear and timely communication, quality deliverables, and innovative solutions

• Serve as the main point of contact for auction trends for local sales teams by providing onboarding, ongoing support, and proactive strategy planning

• Educate and train internal Sales teams on campaign management strategies and performance improvements based on advertiser goals

• Inform, influence, and execute new quality strategies and tactics using sound analysis and impact metrics to support your positions

• Maintain established QA scores on responses and adhere to operational KPIs

Knowledge, Skills & Abilities:

• Advanced understanding of auction marketplace dynamics, tracking pixels, and third-party measurement tools

• Proven experience working with Mobile Measurement Partners (MMPs); web analytics platforms or dynamic mobile ad formats

• Ability to build stories with large data sets to optimize campaign performance and provide practical insights via data visualization software (Looker, Tableau, etc.)

• Excellent written, verbal, and presentation skills with strong interpersonal skills with the ability to translate technical concepts into actionable and understandable communication

• Flexibility to work modified on-call hours to ensure coverage for our customers and escalations

Minimum Qualifications: 

• Bachelor’s degree or relevant experience in Marketing, Advertising, STEM, or related field

• Preferred 3+ years of experience in digital advertising or technology industries, with a deep understanding of the ad tech landscape.

• Ability to explain complex solutions in an easy to understand and engaging manner

Preferred Qualifications:

• Knowledge of Google Cloud Platform (GCP) tools such as Looker, Looker Data Studio, BigQuery; proficiency with Salesforce, CRM Analytics

• Proven experience working with web technologies, including HTML, CSS, JavaScript, and APIs, as well as strong proficiency in SQL

• Mastery of tracking pixels and third-party measurement of digital advertising campaigns

• Product expert; know Snapchat’s advertising products inside out

• Ability to effectively communicate in Mandarin is preferred for this role, as you will be working closely with the Mainland China market and closely collaborating with Mandarin-speaking stakeholders

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!