FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!

Reporting to the Fraud & Risk Investigations Manager, you will be pivotal in executing and refining our fraud prevention activities. Utilizing advanced tools and comprehensive data analysis, you will optimize fraud detection methods, enhance overall performance, and achieve key KPIs across all regions and business units.

The Fraud Operations team's mission is to protect our customers and reduce risk on the Farfetch Platform, while contributing to the growth of our business.