We're looking for an Account Development Manager to join our team in London as part of our Sales function.

Your Role: You are responsible for retaining and growing revenue from a defined group of Advisory clients. You will work closely within the Account Development team to turn valuable knowledge of our Advisory clients and consultancy services into commercial conversations. You will also be responsible for the day to day running of existing key brand accounts to ensure that clients are maximising their engagement with Contagious.

Key Responsibilities

• Meet/exceed annual revenue targets
• Accurate and continuous commercial forecasting of repeat revenue conversations across your patch of clients
• Work with and support the Senior Account Development Manager and Lead Key Account Director in managing and developing the advisory client base for Contagious by identifying intelligent opportunities to upsell our consultancy services
• Maintain a strong relationship with key stakeholders so that you are clear on their challenges and can pinpoint exactly where the Contagious advisory service adds value for their business.
• Work in partnership with the advisory team to create an annual business plan to identify risk and growth opportunities as well as forecast & plan for over achievement of target. This will be reviewed on a monthly basis
• Work to identify client repeat revenue at risk and propose, manage and execute a plan devised to reduce risk and increase likelihood of continued spend
• Act as project manager for major ongoing agreements ensuring timelines and scopes are adhered to by working with the advisory team to schedule project deliveries, while planning for additional sales opportunities
• Ensure your knowledge of the Contagious Advisory product is constantly developing & increasing to further assist our client base. Use our CRM system to record, in a timely manner, accurate details of our relationships with clients and prospects
• Work closely with other commercial teams at Ascential, such as WARC and LIONS, where appropriate, to create a seamless sales experience for a prospect.
• Maintain a solutions-oriented, proactive work style to advance towards goals
• Partner with the Advisory team(s) to collaborate on account plans for all key/growth accounts

Your Experience

• Track record in building relationships in person, online and via telephone
• Revenue responsibility in a previous role, B2B experience preferable
• Clear, concise communication skills
• Ability to interpret a brief from a client
• Extremely customer service oriented, passionate about exceeding expectations
• Ability to work on own initiative and manage a varied workload according to formal and natural deadlines
• Evidence of a drive and determination to hit targets
• Evidence of working within a team to achieve both individual and wider team goals
• Knowledge of Salesforce CRM system is preferable, but not mandatory
• Energetic, curious, can do attitude

If you don't meet every single requirement, we'd still encourage you to apply. At Contagious, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

Contagious is a creative and strategic intelligence firm that helps agencies and brands supercharge their marketing by learning from the world's most creative and effective companies and campaigns. Through its IQ intelligence platform, consulting services, training and events, Contagious inspires and enables marketers to deliver brave, effective and contagious creativity. Find out more at contagious.com.

Contagious is part of Ascential plc. Ascential takes the world’s leading brands to the heart of what’s next for their industries. We do this through our events, intelligence products and advisory services. Our 700 people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential plc is listed on London Stock Exchange.

Why Choose Us?

Two divisions. Three continents. One great culture.

We strive for the highest standards in everything we do. But that’s not just for our customers. We want working for Ascential to be the best career move you’ve ever made.

Ascential is a people-powered company, and we’re committed to supporting each and every one of them. We publish an annual Diversity, Equity and Inclusion Report that sets out our goals, commitments and progress so far. We invest in Employee Groups, empowering them to run educational events, support charities that they’re passionate about, and share experiences with colleagues. These groups include Able to Thrive, Ascential Pride, Black in Business and Empower Women's Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We’re committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been. We also default all of our pension plans to ESG options, so that our people’s savings are invested in ways that help rather than hinder our planet.

Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place when we all lead with heart, supporting charitable causes that make a difference. We provide opportunities to give back through Volunteer Days, our Employee Groups and our charity partner, The Prince’s Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible for you, let’s talk. Flexible work conversations are actively encouraged here, and always will be.

Only you know what’s most important to you. That’s why we offer benefits packages that you can tailor to your needs. These include:

• 25 days of holiday per year  - with an option to buy/ sell upto 5 days
• Pension, Life Assurance and Income Protection
• Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
• Employee assistance programme, season ticket loans and cycle to work scheme
• Volunteering opportunities and charitable giving options
• Great learning and development opportunities.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us?  Find out mor