Job Description: 

Job Title: Business Analyst III

Department: Mobility Software                         

Location: Centennial, CO

Job Description Detail:

The position of Business Analyst III requires a combination of interpersonal and technical skills to initiate, prioritize, and lead complex development projects through completion. The Business Analyst III (BA-III) will serve as a resource and liaison to all Ineo departmental teams and software customers in driving the implementation, maintenance, and enhancement of multiple products, along with required software testing and quality assurance. The Ineo software product, MoveTrack, is used within the mobility industry and tracks details related to transferees and assignees who are relocated by their company. The software calculates and tracks all elements of multiple real estate transactions, expense reports, travel and moving costs, global/international assignments, as well as the payroll/income tax consequences associated with the relocation process. This position requires excellent written and verbal communication, analytical, problem solving and computer skills. The BA-III must have a focus of continuous improvement and is a self-starter who can motivate results-driven outcomes from and within multi-functional teams. Supervisory mobility industry and/or Finance and Accounting experience is a plus.

Competencies:

• Technical Learning
• Priority Setting
• Time Management
• Problem Solving
• Patience
• Self-Development
• Interpersonal Savvy

Essential Duties and Responsibilities:

• Project Management
• Ineo software product enhancements
• New client implementations
• Assist in answering Tier 3-4 Customer Support requests
• Initiate call/email Customer Support Service Tickets
• Assist customers with accessing hosted products
• Assist customers with creating complex user reports
• Deployment of Releases
• Quality Assurance/Testing
• API builds
• Software product demonstrations

Qualifications: 4+ years experience within a software development environment, computer science degree preferred

Technical Skills: SQL Server Management Studio, MS Windows (registry, setup, directory, FTP sites, etc.); MS Office (Word, Excel); Active Directory; Relational Database Concepts and Network Administration; (optimal) ability to run VB code to find errors for Support Analysts

#LI-VL1

                                                                                    

Business Unit: 

Ineo - GMS

                                                                                    

Scheduled Weekly Hours:

40

                                                                                    

Number of Openings Available: 

1

                                                                                    

Worker Type: 

Regular

                                                                               

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.