We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

The opportunity

Reporting to the Compliance Data Analytics Lead in ICS, this role is expected to work on data analytics projects that aim to improve the company’s ability to detect, deter, and prevent financial crimes. The resource shall advocate the use of analytics to support Compliance business and recommend sound and innovative solution.
The Compliance Data Analyst will have the opportunity to work with a wide range of segments and business units in the Company ang gain general knowledge of products, business processes, and risks.

Responsibilities

• Collaborates with business and technology teams to translate business requirements into data and reporting solutions, contributing to the overall BI Strategy.
• Analyzes high complexity datasets to identify outliers, anomalies, patterns, or other compliance indicators that may pose risk to the company and communicates these analyses to the team for action planning.
• Works on problems of high complexity, following standard practices and data analytics procedures to evaluate controls and business objectives.
• Develops analytics-enabled solutions actively contributing to cross-functional initiatives on data quality and accuracy, data validation, consolidation, and cleansing processes.
• Builds and maintains strong internal network at all levels of the organization, relationships with other counterparts within the organization. Collaborates with other compliance teams as well as technology teams to operationalize business plans and targets.
• Works with various segments and ICS, to identify opportunities for automation, recommend areas for improvement and innovation.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Microsoft Power BI Expertise: Strong proficiency in Power BI solution development.
• Technical Skills: Proficiency in SQL, experience with other programming languages such as Python is preferred. Knowledge of data warehousing concepts, database design principles, data modelling and ETL processes. Experience in implementing Azure Data Analytics solutions.
• Problem Solving and Customer-Centric approach: Strong problem solving and critical thinking abilities. Attention to detail and commitment to data accuracy. Whole systems thinking, understanding enterprise business systems interconnections, and prioritizing customer and user needs.
• User and competitive research along with ability to write coding for analysis to advise areas to increase efficiency and accelerate performance.
• Excellent communication and interpersonal skills to liaise with stakeholders.
• Familiar with Extraction Transformation and Loading (ETL) concepts and tools
• Knowledge of financial services/insurance operations and products is a plus.
• Familiarity of AML systems and tools such as Bridger and FCRM, is an advantage.
• Strong background in process mapping using BPMN tool and understanding of MS Office applications.
• Able to think, exercise judgement, set priorities, assess urgency, and provide assessment based on data and analytical reasoning.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].