Account Management Advisor

Posted:
8/15/2024, 8:52:39 AM

Location(s):
Florida, United States ⋅ Colorado, United States ⋅ Virginia, United States ⋅ Richmond, Virginia, United States ⋅ Denver, Colorado, United States ⋅ Tampa, Florida, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Anticipated End Date:

2024-10-15

Position Title:

Account Management Advisor

Job Description:

Account Management Advisor

Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Account Management Advisor will be responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.

How you will make an impact:

  • Participates on change initiatives teams and formal/informal meetings/communications with area lead contacts to gather needs and issues.

  • Works with Business and IT SMEs on helping areas articulate needs to the department and documents needs statement and requirements.

  • Monitors initiatives and good practices from other areas for possible leveraging across enterprise.

  • Also monitors adoption and use of processes, tools and practices to create action plans in collaboration with the user area to improve usage.

  • Acts as a team member on change and improvement initiatives.

  • Participates in changes across the organization by working with other Relationship Managers and key associates from the organization.

  • Helps identify and coordinate independent initiatives within the department.

  • Assist areas with due diligence on new ideas and acts as the voice of the customer within meetings.

  • Serves as advocate for Enterprise strategies and priorities.

  • Flows a technology solution from concept to reality.

  • For Discovery: Coordinates all pre-assessment Intake - facilitates recurring pre-assessment sessions; ensures involvement and engagement of assigned pre-assessment team in preparation for each session; distributes meeting minutes.

  • Conducts Discovery status reviews, consolidates metrics and performs follow-up activity as required to ensure accurate status reporting.

Minimum Requirements:

Requires a BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5 years' experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Relevant certification in applicable domain such as Project Mgmt, Quality, Availability and Reliability is strongly preferred Basic understanding of project management methodology, tools and processes strongly preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $94,395-$141,645.

Location: Denver, CO.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

IFT > IT Bus Systems Solutions Planning

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.