Marketing Concierge

Posted:
5/24/2024, 9:34:59 AM

Location(s):
Steamboat Springs, Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Growth & Marketing ⋅ Sales & Account Management

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Wyndham Destinations is growing in Steamboat Springs and we're searching for our next Marketing Concierge to add to our incredible team!
 

This position is hourly (starting hourly $14.42) plus uncapped commissions. First year earnings can exceed $100K.


How You’ll Shine:

  • Greet guests in a positive professional manner
  • Assist guests with inquiries and provide information on resort activities and local area things to do
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits
  • Keep current on marketing information and material including local events and attractions in Steamboat area
  • Attend various department meetings and training sessions
  • Set and review performance goal


What You’ll Bring:

  • Customer service and/or sales experience preferred
  • Upbeat, positive and professional attitude
  • Ability to handle rejection and common objections
  • Passion for travel
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices
  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space

The anticipated application deadline for this role is May 31st. To apply for this role, please click on “Apply Now” below. If you are interested in similar positions, please visit careers.travelandleisureco.com to review and apply for vacant positions.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $14.42 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.