Anticipated End Date:

2024-10-04

Position Title:

Manager II - Systems Support & Programs

Job Description:

Manager II - Systems Support & Programs

Location: Metairie, LA; Norfolk, VA; Atlanta, GA; Indianapolis, IN (preferred). Alternate locations may be considered. This position will work in a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Manager II - Systems Support & Programs is responsible for using intelligence, operational management skills and judgment to anticipate problems and to provide solutions that exceed the demands of the customers operational expectations and business needs.

How you will make an impact:

• Manages the day-to-day configuration activities of the Business Solutions area of Health Plan Services.
• Analyzes business requirements and objectives towards determining the optimal configuration of the requirements used to support health plan operations.
• Coordinates and directs all configuration-related activities to meet project deadlines.
• Ensures that service levels meet agreed-upon standards with business owners.
• Conducts gap analysis discovery between business requirements and system functionality.
• Acts as the business subject-matter expert to other implementation initiatives, including conversion, and interface development.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

• Requires a BA/BS in Business Administration, Information Science, Computer Science, or Industrial Engineering and minimum of 7 years technical and/or systems experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences: 

• MS preferred.
• Advanced Excel skills highly preferred.
• SQL & Jira experience preferred.
• PMP or Six Sigma Certification preferred.

Job Level:

Manager

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.