Wealth Operations Automation Winter Intern/Co-op

Posted:
9/9/2024, 1:01:40 PM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Internship

Field(s):
Operations & Logistics

Workplace Type:
Remote

Role Type:

Internship/Co-op

Work Term:

Winter/Term 2

Work Location:

Canada

Hours:

37.5

Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

TD's Colleague Promise: A better you. A better us.

A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That’s our unique and inclusive culture.

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD.  You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Department Overview

TD Wealth Operations is part of Wealth Shared Services and is the operational engine of TD Wealth, acting as a centre of excellence for core processes that underpin key moments in our clients' relationship with the Wealth business, including onboarding, transfer services, trade and cash management processing, and delivering client statements and communications.  Wealth Operations supports all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities. TD Wealth Operations' goal is to be recognized as an industry leader in Operational Excellence by delivering best in class client, colleague, and partner experiences.

Job Description:

Business Innovation & Transformation (BI&T) team with Wealth OpX is responsible to support transformation with Wealth Operations by using automation tools, various programming techniques, act as consultants and oversee if with the proper governance of End-user computing (EUCs) tools.

Reporting to the Manager, BI&T, the successful candidate will get an opportunity to bring their skills to the team while learning to collaborate with multiple stakeholders, support project deliverables and Automation tasks, learn Business Documentation and Governance.

The candidate will have opportunity to work with members of the Wealth Operational Excellence and Wealth Chassis team, Operations functional pillar leads, partners across Wealth Shared Services, Governance and Control, Compliance, Audit and EUC Governance . All mandates within Operational Excellence and Wealth Chassis Program team have accountability for enabling a legendary client and colleague experience. 

Responsibilities include:

  • Delivering automation solutions and governance oversight on EUC solutions we build
  • Design and develop dashboards and reporting to support business needs, ensuring alignment of Objectives and Key Results (OKRs) and Key Risk Indicator for Governance.
  • Thought leadership with goal to transform the way we do our work contributing to a white glove experience for our customers
  • Improving the data gathering process and reporting, while enhancing the efficiency to improve barriers to optimize automation needs

Your ability to ask questions, learn new skills, analyze data, organize and prioritize will be foundational to your success in the role.

Qualifications, Skills, Experience

  • Currently enrolled in a recognized undergraduate degree majoring in Computer Science, Mathematics, Engineering, Science, Statistics, Data Analytics or related, with the intent of going back to school at the start of your work term.
  • Excellent verbal and written communication skills, including writing concise business messages, documents, creating impactful presentations. Experience presenting in team meetings and leadership is a plus.
  • Confidence and the ability to lead and manage tasks in an area of moderate risk, complexity, and scope
  • Readiness to focus primarily on short to medium term strategy
  • Adaptability to understand and learn the business process constraints, organizational practices, and disciplines
  • Strength in interacting closely with business leaders to both optimize resources and leverage TD's operating model to maximize efficiency, effectiveness, and scale
  • High degree of personal initiative, with strong influencing and leadership skills.
  • Ability to simplify complex details and summarize into a consumable format.
  • Strong judgement and ability to make rationale assumptions to drive initiatives forward independently.

Early Talent Requirements

  • Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages). 
  • We welcome all applications; however, we will only contact qualified candidates chosen for an interview.  Thank you for your interest.
  • TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements

This position is a 4-month work term and will commence January 6th, 2025.

Please note that the line of business that you are assigned to may require specific skills not mentioned in this posting

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.