Service Delivery Admin

Posted:
9/11/2024, 7:17:59 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Job Description

  • Assists SDM (CSA) with his/her daily activities as needed wrt LNM Jobs. Submitting Monthly / quarterly Outlook of LNM Revenue and reaching LNM commitments as per Outlook commitments 

  • Coordinating job Booking with LNM Sales Engineers (TTL - Sales) 

  • Coordinating with Engineers for Part code creation and any other Service Max related requirements 

  • Coordinating with Engineers for Advance / Inventory Ordering of materials. Daily tracking of parts availability status. Order any necessary parts / material.

  • Obtaining necessary approvals as per DOA for Material & Labour PRF requests

  • Coordinating with SCM for release of PO to SDC / Factory, Vendors/ Subcons 

  • Keeping track of Inventory ordered by him / her 

  • Raising Invoice in SAP and coordinating with Billing team for timely billing.   

  • Coordinating with LND team for dispatch of materials and updating customers, engineers, and tracking acknowledgement of material delivery. 

  • Coordinating with Engineers for site activities for completion reports to initiate billing request for SITC / Labour Jobs. 

  • Coordinating with Billing team for Billing team to upload invoices in customer portal. 

  • Reviewing & Tracking of Accounts Receivables (AR) from customers and following up for timely payment collection & accounting.