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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We deliver impact with select strategic customers by orchestrating a 360° relationship motion spanning Product, Partnership, Procurement, and direct Sales. We lead a consistent cadence across the functional leadership and working teams to maintain full Salesforce alignment on the overall customer / partner / vendor strategy and approach. The key responsibilities for the role will the following (but not limited to this):

• Effectively plan, coordinate, and direct the delivery and execution of large, complex projects and programs while managing risks and issues to minimize scope, budget and schedule impacts
• Collaborate globally to influence key partners on project scope/vision, solutions, budget, demand plan, and schedule; set-up and implement program governance
• Maintain the program roadmap along with business outcomes and benefits
• Proactively build strong, trusted working relationships with functional leaders and business partners (e.g., Global Distribution, Revenue Operations, Product, Procurement/Finance and Business Technology) to drive alignment and optimize project operations
• Effectively manage, motivate and hold accountable project leads and team members in a matrixed organization to execute on priorities
• Facilitate regular Program Team and Sponsorship level meetings to remove roadblocks and accelerate decisions
• Communicate project strategy, updates, and partner concerns of risks/issues to multiple levels of management, including executive leadership teams across the organization
• Ability to identify the root cause(s), develop business case justification, acquire partner alignment; recommend prioritization of solutions
• Leverage data insights to propose project execution strategy and measure results

What sets you apart:

• Experience in Go to Market (e.g., Sales, Marketing, Professional Services, Customer Success)
• Proven track record leading delivery of large complex programs focused on outcomes, bringing together the technology, process and people changes
• Extensive experience in planning and completing large transformation programs
• Experience working with Distribution teams - Sales, Services, Partners/Alliances, Procurement
• Self-starter with the ability to work through ambiguity who thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframes
• High Emotional Intelligence (EQ) specifically being a great active listener and communicator, who can convey complex ideas in a clear, concise manner both verbally and in writing to various levels of leadership
• Leading with influence and a track record of building strong partnerships
• Knowledge of Salesforce Clouds, Slack and Tableau (reports and dashboards)
• Project Management Professional (PMP), Scrum Master (CSM) certifications are a plus
• MBA or other advanced degree

Required Skills and Experience:

• Ability to drive and realize strategic benefits through successful completion of projects, able to excel in a collaborative environment, build rapport, and influence peers
• 10+ years of confirmed experience leading complex projects, preferably for large-scale transformations, with 5+ years in GTM
• Solid command of project lifecycle and project management methodologies (e.g. PMI framework, agile/scrum)
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900.