Application Support Engineer

Posted:
12/15/2024, 9:13:57 PM

Location(s):
Tamil Nadu, India ⋅ Coimbatore, Tamil Nadu, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : Reporting Analytics
Minimum 5 year(s) of experience is required
Educational Qualification : Any graduate

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to applications and systems. - Collaborate with cross-functional teams to ensure the smooth functioning of critical business systems. - Identify and solve issues within multiple components of critical business systems. - Manage and prioritize support tickets to meet SLAs. - Proactively monitor and maintain the performance and availability of applications and systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Good To Have Skills: Experience with Reporting Analytics. - Strong understanding of server administration and troubleshooting. - Experience in managing and maintaining Microsoft Windows Server environments. - Knowledge of Active Directory, DNS, DHCP, and Group Policy. - Familiarity with virtualization technologies such as VMware or Hyper-V. - Experience in scripting languages such as PowerShell or VBScript. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration. - This position is based at our Coimbatore office. - An Any graduate is required.

Any graduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing