Solutions Architect 

Humanizing Digital Experiences®

Kasisto’s Digital Experience Platform, KAI, is designed for financial institutions to deliver the industry’s most amazing Conversational AI-powered intelligent virtual assistants to their customers. KAI is open and extensible, and also fluent in the language of banking and finance. From simple retail transactions to the complex demands of corporate banks and wealth management, financial institutions can deliver meaningful digital interactions with KAI that help build their digital brands.

This position

We are looking for a client-facing hands-on Solutions Architect who has both a passion for technology and an appreciation for the ways in which software can enable business. The Solutions Architect applies advanced analysis skills and deep experience in the principles of solutions design to conceptualize, shape, and document appropriate customer solutions. You will work with customer stakeholders and engineers, as well as internal stakeholders, our solutions & product teams, to gather and understand our clients’ business, functional, and software requirements as well as to lead the definition, design, & development of a solution to satisfy those requirements. 

The Solutions Architect will be a key leader & member of our Solutions Scrum Teams that operate with Agile Sprint Methodology.  You should feel comfortable working in an advanced startup company environment, communicating to various Kasisto and customer stakeholders in executive management and engineering as needed.

What you will be doing

• Provide technology leadership and oversight on the design, development and implementation of customer applications & solutions for our conversational AI platform.
• Deliver artifacts, technical analysis documents and architectural designs that meet business requirements; oversee design reviews and frameworks.
• Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or customer support.

What you need in this position

• Bachelor's or Master’s degree in Computer Science or related field
• 8+ years of hands-on design and development experience
• Strong Java experience required - with proficiency in javascript, mobile development preferred
• Familiarity with Agile practices, system integration, writing testable code, performance analysis
• Experience working directly with Enterprise Clients (Financial Services industry highly desirable)
• Experience with developing distributed systems, for cloud
• Experience with AI, NLP, or Machine Learning is preferred
• Ability to provide hands-on technical leadership, as well as experience with customer delivery management. This includes experience working with the customer to manage their expectations to satisfaction while adhering to project scope and without overcommitting tech team resources. Also, working with the tech team in New York to deliver on customer commitments.
• Experience with systems integration development

What we offer:

• Competitive compensation package
• Ground floor opportunity within a rapidly growing tech startup
• Great collaborative team environment
• Full Benefits
• Fun perks

Location – New York City, Flatiron District hybrid work environment (At least 1 day per week in the office)

Salary - 150-195K

Applicants must be authorized to work in the US. Kasisto is an equal-opportunity employer.