This role can be home based (office locations will be Bristol, Bridgend and Basingstoke), although national travel will be required.

The role is to proactively manage the Key account team to actively participate towards driving new truck sales.

To develop and coach the Key account team to increase our share within the current customer base and a defined list of new customers. Target, monitor and increase sales activity within an agreed KPI structure to increase coverage within the defined accounts.

Actively increase coverage and Linde share of wallet within the Key account sector in conjunction with other Regions as part of the large account management structure.

Manage and drive the completion of CDP’s with the key account team and actively identify further opportunities from the CDP process.

Develop a customer first mentality within the key account team in conjunction with the One Linde approach to large account management. Manage and drive the completion of customer KPI meetings on at least a 3 month basis, although the meetings are to be led by sales engage with service to maximize impact of meeting.

We offer:

• Ensure the Key Account team achieve volume, market share and coverage targets in line with the overall company objectives

• Drive the sales team performance through effective management and structured KPI’s.

• Manage the monthly forecast and three-monthly forecast and ensure the accuracy of forecast is maintained to a high level to manage the order intake effectively. 

• Maintain data for all Key accounts on the Linde designated account list and produce reports on the key accounts upon request.

• Work with the BDM Team to assist on winning new business and deliver a clean handover to the Key Account Managers to ensure the ongoing effectiveness of the team.

• Monitor and improve performance through effective use of the CRM system to increase efficiency of the key account team activity and performance.

• Motivate the sales team through effective management.

• Work in tandem with the territory sales managers to ensure continuity of business within the region.

• Recruitment and training of new employees when the need arises for sustainable growth or replacement of outgoing employees.

• Assist the Key account team with strategies to retain, win and grow business within the Key Account arena short and long-term.

• Review and approve the key account team order packs and ensure they adhere to company rules and policies.

• Manage the key account pipeline effectively to identify any areas of risk and implement contingency plans to mitigate identified risks.

• Support the sales team in a customer facing capacity to increase sales.

• Actively manage performance issues with the support of HR if the need arises.

• Manage and drive the completion of CDP’s with the key account team and actively identify further opportunities from the CDP process.

• Pro-active ad advance planning of renewals and implementation of Hot House initiatives

• Work on some big deals and leading the project team to win the business for the region

Tasks and Qualifications:

• Customer facing skills

• Competent IT skills including Excel, Word & PowerPoint

• Account management experience

• Commercial awareness

• People management

• Professional manner and high work ethic essential.